Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

August 1, 2018

Great App w/ GREAT support! A+

Ibisci
United States
About 1 year using the app
May 23, 2018

Good support staff. App is kinda pricey but it does the job, can't complain. Keep up the great work.

Pearl Reveal Cushions
United States
About 1 year using the app
November 23, 2018

Easy to use and looks really great in our shop. Easy to contact and they help me very smooth. Thanks a lot for a great app!

DesignWerket
Sweden
About 1 year using the app
April 12, 2022

We encountered an issue with elements of the app not displaying properly (our theme had prevented it from fully installing). Rob was very quick to help and managed to resolve the problem in no time at all. Excellent communication and more than happy to help. I cannot recommend their support enough and the app is now doing everything it is supposed to.

shop.enesco.co.uk
United Kingdom
About 1 year using the app
Orbit replied April 13, 2022

So happy to hear this, thanks for sharing!! - Emily, Support Lead

May 20, 2017

If I could marry an app I would marry this one.
It is my perfect upsell, discount and bundle app rolled in to one. Everything I am
Looking for in a guy... I mean app.
Highly recommended

All American Apparel
United States
About 1 year using the app
January 9, 2019

Muy buena aplicación, tiene varias formas de realizar los descuentos. Tenia un inconveniente y el proveedor me respondió rápido y soluciono el problema

Emprendedoras - Universo Garden Angels
Argentina
About 1 year using the app
January 22, 2017

THIS IS AN AMAZING APP!

We are a brick & mortar retail store with online shopping thanks to shopify! We offer many discounts and offers such as Buy a case of canned cat/dog food and get 13% off as well as other offers and discounts that our staff now don't have to remember or apply manually because this does it for us. We even set it up so that it automatically applies our staff discounts for our staff based on them being tagged with "Employee".

I think the best part is it also allows us to automatically apply the same in-store discounts to our online shoppers! This is huge for us and our members!

The team at Supple is VERY responsive and quick with resolutions! They have amazing customer service!

Pet Cuisine Accessories
Canada
About 1 year using the app
Edited October 29, 2018

I have put 1 star for this App but Emily contacted me to check what was the issue ,
I had a problem with this app with checkout button , then they gave me a dedicated support to check this ..guess what ?
There is no problem with the app all what cause this issue is a JS script for pixel I've used on preferences I have remove it and everything works fine ,
I want to say sorry because I didn't pay attention for this .
So for the guy who has the same issue try to double check you may put some codes on preferences for ( google analytics Javascript code)
This app deserve 6/5 * and Thank you for your support
Thank you Emily and Luc

My Hobbits
Morocco
About 1 year using the app
June 21, 2021

Excellent customer service, they have helped me with all my stores, I recommend them with my eyes closed.

Oferfy
Peru
About 1 year using the app
January 25, 2019

We have a rather complicating sales structure and this app was able to meet our needs. We've been using the app for about 2 years now and have seen improvements made to the app's functionality.

King Koi and Goldfish
United States
12 months using the app