Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

February 6, 2023

Great customer support. Alex worked with me to figure out and resolve my issue.
USO is a Flexible app!

Market on Blackhawk
United States
About 1 year using the app
Orbit replied February 6, 2023

Can't wait to share this with Alex! Thanks for taking the time to leave a few kind words :) - Emily, Head of Support

August 27, 2021

We have been using Ultimate Special Offers for a while now. We had a few issues to start with as the Theme needed some updates for the App to work perfectly. Although, we had a tricky start the support from the USO team (particularly Patrick) was absolutely brilliant that something we couldn't fault, hence a 5 Star rating for this App. App gives a lots of flexibility with the kind of products we have on offer. Highly recommended.

Ceylon Supermart
United Kingdom
About 1 year using the app
Orbit replied August 27, 2021

Thank you so much for the kind words! So glad to hear everything is working well for you :) - Emily, Support Lead

January 16, 2019

Good app. always helpful. increases conversion value by a big amount have been using the app for 2 years a must have.

Home&Venture
United Kingdom
About 1 year using the app
August 1, 2017

Able to handle a variety of special offers, and lets us be very flexible with the sales we can do. Support responses are prompt and helpful. Thanks!

Warehouse Sale 3
Canada
About 1 year using the app
January 25, 2022

I have been using this app for sometime now and it has helped us grow while increasing business. It is incredibility versatile and can be used in so many ways and easy to use. But I must add, more importantly, the support has been ABSOLUTELY SUPERB throughout whenever I have needed assistance to make sure everything work smoothly. While everyone has been great, may I mention ROB has been brilliant in coming back to me and helping me make adjustments when I changed my template. Many Thanks again, Alex Italian food Traders

Italian Food Traders
United Kingdom
About 1 year using the app
Orbit replied January 25, 2022

WOW, thank you for this amazing review!! I'm so glad to hear you had such an excellent experience! - Emily, Support Lead

August 24, 2023

The app allows mostly all the promotion rules that you can think of. Reaching out to the customer support which is super helpful and efficient.

mothercare-malaysia
Malaysia
About 1 year using the app
Orbit replied September 5, 2023

Thanks for sharing your experience! - Emily, Head of Support

October 6, 2017

Excellent app, it really helps you to increase sales drastically and the customer service is even better, outstanding experience with this platform.

Kitchen Online Gadgets
Mexico
About 1 year using the app
November 1, 2021

The Ultimate Special Offer service team is brilliant. They helped me code a custom bundle for my French market. I highly recommend this product as the service team is profesionnal and very nice. Thank you James !

Sereni-tea®
France
About 1 year using the app
Orbit replied November 1, 2021

Super happy to hear this! Thanks so much for sharing :) - Emily, Support Lead

August 10, 2023

Versatility for a low price! Compared to other apps, USO offers many options for driving CRO. Alex is super helpful and helped us optimize our usage.

A great option!

RUSK
United States
About 1 year using the app
Orbit replied August 15, 2023

Thank you so much for this review! I really appreciate it :) - Emily, Head of Support

April 30, 2020

Love this app. James, Patrick and the rest of the team were very helpful and fast with fixing and addressing any issues. I really like this app for my upsells and it's affordable! You can create special links to offer different upsells which is super cool. Keep up the great work!

sirwaggingtons
Canada
About 1 year using the app