Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

January 9, 2019

Muy buena aplicación, tiene varias formas de realizar los descuentos. Tenia un inconveniente y el proveedor me respondió rápido y soluciono el problema

Emprendedoras - Universo Garden Angels
Argentina
About 1 year using the app
January 22, 2017

THIS IS AN AMAZING APP!

We are a brick & mortar retail store with online shopping thanks to shopify! We offer many discounts and offers such as Buy a case of canned cat/dog food and get 13% off as well as other offers and discounts that our staff now don't have to remember or apply manually because this does it for us. We even set it up so that it automatically applies our staff discounts for our staff based on them being tagged with "Employee".

I think the best part is it also allows us to automatically apply the same in-store discounts to our online shoppers! This is huge for us and our members!

The team at Supple is VERY responsive and quick with resolutions! They have amazing customer service!

Pet Cuisine Accessories
Canada
About 1 year using the app
Edited October 29, 2018

I have put 1 star for this App but Emily contacted me to check what was the issue ,
I had a problem with this app with checkout button , then they gave me a dedicated support to check this ..guess what ?
There is no problem with the app all what cause this issue is a JS script for pixel I've used on preferences I have remove it and everything works fine ,
I want to say sorry because I didn't pay attention for this .
So for the guy who has the same issue try to double check you may put some codes on preferences for ( google analytics Javascript code)
This app deserve 6/5 * and Thank you for your support
Thank you Emily and Luc

My Hobbits
Morocco
About 1 year using the app
June 21, 2021

Excellent customer service, they have helped me with all my stores, I recommend them with my eyes closed.

Oferfy
Peru
About 1 year using the app
January 25, 2019

We have a rather complicating sales structure and this app was able to meet our needs. We've been using the app for about 2 years now and have seen improvements made to the app's functionality.

King Koi and Goldfish
United States
12 months using the app
June 21, 2021

I'm running a store in Japan and needed to translate it into Japanese. I asked for support and they made the change in less than 24hrs. The app does help me increase the sale a lot !!

GO! with PUPPY
Japan
12 months using the app
November 29, 2018

Works perfectly; amazing CS. Definitely would recommend. We needed to apply a certain discount amount with specific parameters including minimum order size and exclusion of people with certain tags. Ultimate Special Offers was able to deliver on that!

PERFORMIX
United States
12 months using the app
October 5, 2022

Exactly what we needed! We had this installed and working perfectly fine, but did run into an issue once we changed our Shopify theme. This was because the new theme didn't auto-refresh on the cart page, so the discounts wouldn't trigger unless manually refreshing the page. The support was absolutely fantastic and resolved the issue for us immediately! Highly recommended!

Animology
United Kingdom
11 months using the app
Orbit replied October 5, 2022

I'm glad everything worked out! Thanks for sharing how easy it was to fix :) - Emily, Head of Support

July 22, 2021

excellent support with this app which is wonderful for many discounts plus all the other offers you can apply to your online website

Smokz Vape Store
United Kingdom
11 months using the app
Orbit replied July 26, 2021

Glad to hear you find the app's offers helpful! We appreciate the positive review :) - Liz, Marketing

May 30, 2017

I've tested several BOGO apps before deciding to go with U.S.O. Great app, does exactly what it promises. Easy setup and tweaking, and quick and helpful support during the free trial.

Jens Butik
Denmark
11 months using the app