Reviews (666)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.
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Great App w/ GREAT support! A+
Good support staff. App is kinda pricey but it does the job, can't complain. Keep up the great work.
Easy to use and looks really great in our shop. Easy to contact and they help me very smooth. Thanks a lot for a great app!
We encountered an issue with elements of the app not displaying properly (our theme had prevented it from fully installing). Rob was very quick to help and managed to resolve the problem in no time at all. Excellent communication and more than happy to help. I cannot recommend their support enough and the app is now doing everything it is supposed to.
So happy to hear this, thanks for sharing!! - Emily, Support Lead
This app has done everything what we wanted it too and the customer service is very quick and helpful.
All we would ask for is the ability to stack or combine discounts with other apps/discount codes for multiple discounts when needed.
Thanks for this review, and also for the feedback! - Emily
If I could marry an app I would marry this one.
It is my perfect upsell, discount and bundle app rolled in to one. Everything I am
Looking for in a guy... I mean app.
Highly recommended
Muy buena aplicación, tiene varias formas de realizar los descuentos. Tenia un inconveniente y el proveedor me respondió rápido y soluciono el problema
THIS IS AN AMAZING APP!
We are a brick & mortar retail store with online shopping thanks to shopify! We offer many discounts and offers such as Buy a case of canned cat/dog food and get 13% off as well as other offers and discounts that our staff now don't have to remember or apply manually because this does it for us. We even set it up so that it automatically applies our staff discounts for our staff based on them being tagged with "Employee".
I think the best part is it also allows us to automatically apply the same in-store discounts to our online shoppers! This is huge for us and our members!
The team at Supple is VERY responsive and quick with resolutions! They have amazing customer service!
I have put 1 star for this App but Emily contacted me to check what was the issue ,
I had a problem with this app with checkout button , then they gave me a dedicated support to check this ..guess what ?
There is no problem with the app all what cause this issue is a JS script for pixel I've used on preferences I have remove it and everything works fine ,
I want to say sorry because I didn't pay attention for this .
So for the guy who has the same issue try to double check you may put some codes on preferences for ( google analytics Javascript code)
This app deserve 6/5 * and Thank you for your support
Thank you Emily and Luc
Excellent customer service, they have helped me with all my stores, I recommend them with my eyes closed.