Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

January 13, 2021

I needed some help with the translation and editing of some text within the app. It required simple coding, but being a complete beginner myself I asked for support. Rob from Pixel Union was great. Helped me step by step on how to edit the code and even offered to do it himself! Amazing customer service, couldn't be happier!

British in Fluenza
United Kingdom
10 months using the app
February 21, 2017

I don't usually feel inclined to provide a review for a software product. Most of them fall short of my expectations. As a software engineer with over 40 years experience, I view software more critically than most.

SHORT REVIEW:

This product simply works. It is easy to use and provides a beautiful result to the shopper, easily customizable to match your theme. It will handle any kind of offer you might want to make, unless you are attempting something incredibly complex. If you need something that handles a variety of offer types - limited to a product, collection, multiple collections or the entire store - I can't recommend this app strongly enough. And as a bonus, it also provides up-sell and cross-sell.

LONG REVIEW:

I started looking for a quantity price break app and chose what looked like a good option. After getting it set up, I was ready to test it with TeeLaunch. (My store is currently all TeeLaunch - product imprints). Before trying it I contacted TeeLaunch to let them know what I was about to test and they said that app is not compatible with them.

I found out that any app that adds variants or changes variant names or SKUs will be incompatible with TeeLaunch. The app I had chosen creates a new variant for every existing variant and price point in the tier. Besides being incompatible with Teelaunch this meant that each time I added a product that I wanted to include in a tiered price break, I had to manually disable then re-enable the discount in order to get the new product included.

So I went through the app store and emailed all 4 or 5 providers of apps that might provide quantity price breaks. I explained the restrictions imposed by Teelaunch and SuppleApps is the only provider who responded. And they responded quickly.

The first App I tried had a separate app for Upsells. It worked OK but I liked the upsell implementation in this app better.

So, for one reasonable price you get 2 products that other providers sell separately. You get an easier to use, more intuitive setup. And you get a beautiful result for your shopper.

SUMMARY:

I took the time to write this up because it is rare that I encounter a software product that I feel has been as well-implemented as I would have designed myself. These guys nailed it and deserve the praise. They will be my first choice for any other apps I need.

Memeologies
United States
10 months using the app
November 4, 2019

All the offers in 1 app, with reasonable pricing. I have some difficulties but support help me solve it. Recommend this app to everyone!

I Believe Shop
Vietnam
10 months using the app
January 19, 2022

Great app, great customer service! They reach out to you very fast, responsive and helpful. Highly recommend.

Pow Wow Native
Vietnam
10 months using the app
Orbit replied January 19, 2022

Thanks so much for sharing! - Emily, Support Lead

January 5, 2021

Thanks for all the support guys, the app is integrated seamlessly and looks really great An manually sync to catalogue button would be nice as this doesn't always pick up new products but the offers work well and they are easy to make

Fashion Colab
New Zealand
9 months using the app
April 22, 2018

Excellent support! The team are very responsive and customised our cart for us.

Vodrich
United Arab Emirates
9 months using the app
September 3, 2017

This app is all i was looking for ! Straightforward and easy to use, this application will help skyrocket your sales.
Plus, the customer support was amazing. They fixed an issue in 12 hours by editing directly the code of my website.
Well done guys.

oxy-shop.com

Oxy Shop X
France
9 months using the app
June 6, 2019

AMAZING support. I had a formatting complication with our cart page working with the adjusted bundled pricing via mobile and they were eager to help. It's a huge perk to have developers who care about the implementation. I highly recommend!

SIMPLYWORKOUT
United States
9 months using the app
October 11, 2017

I've used a lot of apps for myself and for client's websites.
Special Offers is one that I have installed on almost all websites.

The promotions you can do with this app bring back a lot of sales.
And they usually take about 3-5 minutes to activate.

A few clicks and one entire collection can offer bundle deals.

Three more clicks and you are giving away 15% on a specific product variant.

There are a lot of options but all focused on easy promotions.

Installation is usually quite easy too (unlike some other promo apps out there).
We did come up with one hiccup on a new theme that came out and one email to the support team and 12hs later it was all setup and working properly.

Highly recommended for the price!

Drca
Canada
9 months using the app
June 29, 2017

This app has been great for us! Our average spend has gone up and our customers are giving us great feedback. We had our best month yet! The support is super fast and very friendly.

Kippins
Australia
9 months using the app