Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

October 10, 2017

AMAZING APP! This app eliminates 3 apps i pay for from BOLD apps. Also it makes it much easier do to things like BUY x and Get Y. Any type of promotion you can think it can do!

ONTOP of all that, I had needed some help with coding to make a page look better with my theme and the support went into my website and edited my code for FREE. NOW that is amazing customer service!

Shopzle
Canada
4 months using the app
June 13, 2017

The one on one service was great. I am looking forward to my trial. I highly recommend if you have any setup issues just call, they are professional and pro active.

Minettes Gourmet
United Kingdom
4 months using the app
June 13, 2017

I really love this app, it works like a breeze! My sales increased and customers don't miss any discount anymore!
And a 10 stars for the support! Outstanding! They are always available to answer your requests or setting up features for you, even on weekends.
Give it a try, it worth it!

Runit365
Canada
4 months using the app
September 6, 2017

Ok, I have tried most upsell apps on the market and USO is the best by far. The biggest win is with BOGO offers, most apps show a pop up where customers must add the free items to cart which is very confusing for the customer as they thingk they are being sold something extra. USO just adds the required items to the customer's cart.

USO is my go to upsell app for all my stores, it is by far the most complete and slick app on the market.

Support is tops, I get a response quickly every time. Great job guys 5*

Mymetanoiaco
United States
4 months using the app
May 21, 2017

I have been using this app and the one before it for about a year.

Had really simple installation and first class service from the developers. More importantly it did what it was supposed to do in actually raising a healthy amount of upsells.

it was set to offer a second bag with a discount of 15% and about 20-25% customer take up. Very profitable and highly recommended.

Vintageleatherbagco
United Kingdom
4 months using the app
June 28, 2023

Alex is the bomb.com. He assisted with links to articles and by actually going in and making changes.

OLiV Tasting Room
Canada
Over 6 years using the app
Orbit replied June 28, 2023

I really appreciate you leaving this review, thanks so much! - Emily, Head of Support

December 18, 2018

Excellent customer service: we ran into 2 issues recently and got a ton of support from the Ultimate Special Offers team. This is a solid solution for applying automatic discounts: it's saving us a lot of time!

Adore Me
United States
4 months using the app
March 2, 2017

Wow, Had a few teething problems initially but contact Marius at support and was fixed with 30 minutes super excited by this APP and highly recommended !!!

Cosmetics4u Uk Limited
United Kingdom
4 months using the app
November 11, 2019

Very easy to use and the customer service was great! They get back to you right away and were really helpful in customizing exactly what we wanted to do. Highly recommended!

LNA Clothing
United States
4 months using the app
Edited January 15, 2021

After wasting time and Money + frustration I found Ultimate Special Offers, an early Christmas present! I am using USO for Volume Discounts, BOGO & Bundles, Plus using Volume discounts with BOGO deals. It covers all the technical functions I need and has excellent design/appearance controls which really add to the overall effectiveness of my current marketing push. I have also been blown away by the first class customer support @Paige which has continued throughout my journey. This App/Company is simply outstanding.

Big Ben Supplies
Ireland
4 months using the app