Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

May 11, 2017

Excellent app and awesome support!
They reply very quick and they created a workaround for my theme in a VERY short time. Try this app and youll see how easy it is to use

Mamamilla
Denmark
2 months using the app
June 16, 2021

It is a very useful app!It helped me increase my sales a lot. And the technical support staff are very patient,Dealing with problems quickly!

ORIENT CODE
Hong Kong SAR
2 months using the app
July 1, 2020

The app is good, the only issue is we have not been able to oppen the app, it is very hard, it send an error that reads as follows: saso-www.herokuapp.com closed the connection unexpectedly.
As told, the app is good, but we have not been able to use it for the last week or so, sent an email to support got no answear...

La Tienda de Frida & Chelsee
Mexico
Over 3 years using the app
Orbit replied July 2, 2020

Hi there! I checked on your store and was not able to replicate this issue. I've sent you an email to follow up on this issue, please reply ASAP. Thank you!

September 30, 2021

Great App and wonderful support team. Had an issue while I was trying to create an offer, approached the support team, and got it resolved. Would definitely recommend it.
Good Luck

KheenKhaab®-Designer Studio
India
2 months using the app
Orbit replied September 30, 2021

Thanks for the review! Glad we could help :) - Emily, Support Lead

Edited July 18, 2019

Some elements/colors require help from the support team if you don't have coding skills. Nonetheless, This app converts well. Declan from the support team made the adjustments we requested and we secured an upsell 15 mins after. Thanks, Declan!

Passion Buys
Malaysia
2 months using the app
December 27, 2021

Great app, great customer service! They reach out to you very fast, responsive and helpful. Thank you.

Shop U&J
United States
2 months using the app
Orbit replied January 4, 2022

So glad to hear this :) We're happy to help! - Emily, Support Lead

December 4, 2017

Had some troubles with other apps that had technical issues (i.e. deal I set was different from the deal displayed on my store).

Have found this app very helpful! Great functionality and deal options. Would recommend

Wooden Creation Crafts
Canada
2 months using the app
Edited March 25, 2021

Pixel Union support was responsive and resolved our issue quickly. Currently using the BOGO feature.

passion resources
United States
About 3 years using the app
December 7, 2021

Customer Service (James this time) is really quick and helpful. The app is easy to use and we can find a solution to any challenge that might arise. Only downside is using a Shopify Code and USO at the same time.

Pangea
United States
About 3 years using the app
Orbit replied December 8, 2021

Thank you so much for this review! We are a bit bound by Shopify limitations when it comes to combining discount codes, but I really appreciate this feedback and will be passing it along to my team. - Emily, Support Lead

March 26, 2020

This app has helped us to create a gift with purchase promo and we like the fact that we can combine it with Shopify promo code if we decide to run 2 promos at the same time.

Alchimie Forever
United States
Almost 3 years using the app