Reviews (666)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer support, with team members like Jack, Alex, Sara, Emily, and Kay frequently commended for their responsiveness and helpfulness. The app offers a variety of effective promotional tools such as BOGO, volume discounts, and special pop-ups, which enhance sales and customer engagement. The interface is user-friendly, making it easy to set up and manage promotions. Merchants also appreciate the app's reliable performance, which contributes to increased order volumes, and find it offers good value for money due to its extensive features. The versatility in promotion options allows for customization to specific business needs, and continuous updates and feature enhancements are noted to improve functionality and user experience.

May 20, 2017

If I could marry an app I would marry this one.
It is my perfect upsell, discount and bundle app rolled in to one. Everything I am
Looking for in a guy... I mean app.
Highly recommended

All American Apparel
United States
About 1 year using the app
January 9, 2019

Muy buena aplicación, tiene varias formas de realizar los descuentos. Tenia un inconveniente y el proveedor me respondió rápido y soluciono el problema

Emprendedoras - Universo Garden Angels
Argentina
About 1 year using the app
January 22, 2017

THIS IS AN AMAZING APP!

We are a brick & mortar retail store with online shopping thanks to shopify! We offer many discounts and offers such as Buy a case of canned cat/dog food and get 13% off as well as other offers and discounts that our staff now don't have to remember or apply manually because this does it for us. We even set it up so that it automatically applies our staff discounts for our staff based on them being tagged with "Employee".

I think the best part is it also allows us to automatically apply the same in-store discounts to our online shoppers! This is huge for us and our members!

The team at Supple is VERY responsive and quick with resolutions! They have amazing customer service!

Pet Cuisine Accessories
Canada
About 1 year using the app
Edited October 29, 2018

I have put 1 star for this App but Emily contacted me to check what was the issue ,
I had a problem with this app with checkout button , then they gave me a dedicated support to check this ..guess what ?
There is no problem with the app all what cause this issue is a JS script for pixel I've used on preferences I have remove it and everything works fine ,
I want to say sorry because I didn't pay attention for this .
So for the guy who has the same issue try to double check you may put some codes on preferences for ( google analytics Javascript code)
This app deserve 6/5 * and Thank you for your support
Thank you Emily and Luc

My Hobbits
Morocco
About 1 year using the app
June 28, 2017

Really good customer service and great functional app! Sometimes, overlapping special offers don't really work quite as well but overall, I give this app a thumbs up!

Go Go Beauty
Canada
12 months using the app
January 25, 2019

We have a rather complicating sales structure and this app was able to meet our needs. We've been using the app for about 2 years now and have seen improvements made to the app's functionality.

King Koi and Goldfish
United States
12 months using the app
November 29, 2018

Works perfectly; amazing CS. Definitely would recommend. We needed to apply a certain discount amount with specific parameters including minimum order size and exclusion of people with certain tags. Ultimate Special Offers was able to deliver on that!

PERFORMIX
United States
12 months using the app
March 17, 2022

Easy to use app, however, does NOT work with Smile.io. Able to stack Smile.io coupon codes, but USO does not change coupon from Issued to Used. The customer sees used coupons from the launcher as still active, but they are disabled. Didn't realize the issue was coming from USO after giving Smile.io a headache trying to figure out why. I've wasted a ton of money trying to make it right with customers. I hope they fix the issue in the future.

Gritty Beauty
United States
11 months using the app
Orbit replied March 17, 2022

Hi! I'm so sorry to hear you're experiencing trouble with the app and its compatibility with another app. I've sent you an email just now, looking forward to hearing from you! - Emily, Support Lead

May 30, 2017

I've tested several BOGO apps before deciding to go with U.S.O. Great app, does exactly what it promises. Easy setup and tweaking, and quick and helpful support during the free trial.

Jens Butik
Denmark
11 months using the app
September 16, 2021

We cant use it because the support team its ineficient. Plase can you contact us as soon as possible because its really importat for this company setting our offers

Tierragro
Colombia
7 months using the app
Orbit replied September 21, 2021

Hello! It looks like we've sent you a few replies, and we're waiting to hear back from you now. :) Please have a look in your inbox and respond ASAP. Looking forward to hearing from you! - Emily, Support Lead