Ultimate Special Offers , 647 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.
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Some oddities here and there, but overall a great app. On top of that it has great customer service and a good helpsite. I would take an app that has some minor inconveniences with good Customer Support, and a good helpsite over one that is perfect and doesn't have those any day. If I have an issue I know they'll help me resolve it. 5+ Stars for CS, and Help Site, 4 stars for missing features that would be nice to have.
I used to love this app but recently it has become really unstable and causing huge customer service issues. Bulk discounts or BOGOF are a nightmare, it misses so many items off even though I group them into collections there seem to be more combinations that do not work than those that do. This means whenever we run an offer our CS team are inundated with angry customers that cant get the advertised offer to work. Currently about to uninstall and find a better solution.
We're so sorry to hear you're having trouble! If you're willing to reinstall, we'd be happy to get you the help you need. We've sent you an email with more information. Hope to hear from you soon.
I was trying to set up a multiple stage upsell, but ran into several issues.
James emailed me back the next day with full intention to solve my issues.
I went with his idea, because I didn't understand their system enough.
As a drop shipper, I recommend this if you are looking to bump up those #s.
It took me a while to get their attention, but once I got it - the support has been very good and constructive.
I use this app to add volume discounts, spend $X get Y or buy X get Y. The volume discounts work flawlessly and are very easy to set up. The other discount types didn't work perfectly for us out of the box, but the support has been great to work with. It would be nice if we could rearrange the discount hierarchy so we could determine which discounts fired before others. As it stands the volume discounts override all others, and require us to turn them off if we want to run temporary promotions.
Great app and one of, if not the only, "buy x, get y" apps that doesn't interfere with 3rd party inventory apps. Their team went above and beyond helping me install, and even debugged some lines of code that weren't working on my site. Would definitely recommend this app, ESPECIALLY if you have inventory apps that you don't want messed up.
Highly recommend, fully 24/7 technical support ! I was facing some problems of setting up, the support team figure out for me immediately.
Thanks so much for the review! - Emily, Support Lead
Very easy to use, works great!
The support team are super useful and patience to newbies like me :P
Highly recommended!
All and all a very solid app. Two things that would be helpful would be the ability to SEARCH for products within the range of offers that one sets up within the app. The second would be the ability to offer more than one discount option on a product. Three of one item, Six Assorted, etc
This is great feedback, I really appreciate you sharing it with us. I've shared it with my product team. Thanks for the review! - Emily, Head of Support
really good app, and the support is awesome! they do a really good work!