Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and diverse discount offerings, including bulk buy and BOGO deals. It's praised for seamless integration with stores and reliable operation over the years. The support team is often commended for their swift and efficient service. Merchants value its flexibility in creating various promotion rules and running them without scripts or promo codes. It's recognized for boosting conversions and enhancing sale event experiences.

October 31, 2017

Excellent app with great features. Also terrific support. I recommend!

Dev Beyondskin
United States
28 days using the app
August 21, 2021

I needed a bit of customer support to get it running smoothly. Rob was terrific and helped resolve the issues. App is running great and is already producing results!

Qi Mushrooms
Canada
27 days using the app
Orbit replied August 23, 2021

That's awesome that the app is already producing results for you!! Thanks for the positive review :) - Liz, Marketing

August 17, 2020

Good app, great customer support.
Have to learn the details of how it works to get all the benefits.

Persetini Global
United States
27 days using the app
August 15, 2017

I have tried other discount apps but this one is the best for my store.

Cheap Basketball Shoe
China
27 days using the app
November 2, 2018

Doesn't work, i have to cancel the orders and apply the discount manually. Have contacted them twice about the issue but no response so far. I need my money back.

Ethnic Rajasthan
India
Over 1 year using the app
January 5, 2021

sois los mejores muchísimas gracias por todo, me habéis sido de gran ayuda y de gran utilidad, lo recomiendo 100%

TuHogarFavorito
Spain
26 days using the app
August 31, 2021

Had some issues that took a bit of time to resolve (conflicts with certain functionality between the app and our store) - otherwise I would have rated this 5 Stars. James, Patrick and Kay were very patient and helpful. The issues were resolved and the app functions as intended.

KnobDepot
United States
Over 1 year using the app
Orbit replied September 1, 2021

Happy to hear things have been resolved! Appreciate you taking the time to leave a review :) - Emily, Support Lead

Edited September 21, 2021

During the process of building a site for a Fortune 500 company, we studied 30+ apps related to promotion campaign management. Our ideal app should support the following patterns of promotion campaign. (1) buy A with discount type.
(2) buy A and B with discount type.
(3) buy quantity A with discount type.
(4) buy A over amount with discount type.
(5) buy A, get C with discount type.
(6) buy A, get C with discount type in next purchase. Ultimate Special Offers came out at the top of the list for several reasons. (a) User interface compatible in style with Shopify native user interface.
(b) Able to support most of our target campaign management patterns.
(c) Speedy support from the team led by Rob. The support team helped to identify incompatibility with another app and rectify the situation to allow us to proceed with the testing of USO. All in all, it has been a pleasant experience working with the USO team.

HSHK
Hong Kong SAR
25 days using the app
Orbit replied September 24, 2021

I am *SO* happy to hear this! It's great to hear such positive feedback. Thanks! - Emily, Support Lead

January 22, 2017

An amazing app and an amazing support! I truly recommend it!

Dealcravings
Canada
24 days using the app
August 25, 2022

Support is fast response, almost one day can fix and find out the issues. Things will go well after their fix.

HELLOLULU LIVING SOLUTIONS.
Hong Kong SAR
24 days using the app
Orbit replied August 26, 2022

Thanks for the great review!! I'm glad you had such a good experience :) - Emily, Head of Support