Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its consistent discounts and promotions, user-friendly interface, and seamless integration. They value its variety of promotional tools, reliability, and customization options. The app's ability to handle multiple discounts and bundle offers is also praised. The customer support team is noted for their quick and efficient responses, including providing visuals for clarity. Merchants recommend this app for its potential to boost sales and enhance customer experience.

Edited October 10, 2022

Thank you so much for your fast response and resolution to my problem with the discount badge. Appreciate the help

Lamingtonnz
New Zealand
Over 5 years using the app
December 13, 2021

A very versatile app, allowing you to create all kind of discounts you'd like for your store! I can't think of a better app to use because it allows me to apply any conditions I want for my customers. My favorite part, however, is the customer support - AMAZING customer support who are always there to help: They never left a question unanswered and I know I can rely on them, which is something I never experienced in any app/platform before. Sometimes it may take working your way around Shopify's default discount system to get exactly what you want, for me Paige from customer support has always made this possible (Thank you so much Paige!).

Red Cherry Lashes
United States
Over 5 years using the app
Orbit replied December 14, 2021

WOW this is such a nice review, thank you so much for your kind words! I'm so happy to hear this! - Emily, Support Lead

April 1, 2020

Had an issue and they resolved the problem for me quickly and efficiently. Great app! So many fantastic features!

Bleu Chic Boutique
United States
Over 5 years using the app
February 4, 2022

Excellent program for providing promotional offers in various ways. We extensively use this program to provide incentives and give additional value to our customers beyond a simple discount.

Goldspot Pens
United States
Over 5 years using the app
Orbit replied February 4, 2022

I'm glad to hear you've had such a great experience, thanks for sharing! - Emily, Support Lead

April 11, 2017

Everything works as I wanted it, support is very good. Even did some changes for me when I asked (for volume discount grid to not appear on free products but to appear if there is a variant that is not free). Many thanks!

Tmblding
Hungary
Over 5 years using the app
March 2, 2021

When first installed and you try to use some offers, there may be some bugs depending on your theme. However, the Pixel Union team was able to respond and address my inquiries within 24 hours. Thanks!

American Fighter
United States
Over 5 years using the app
July 22, 2021

This is by far the best deals app around, I've tried a number of them and nobody has near as many options for the types of deals ie discounts, gifts, upsells, cross sells, bogos. I also like how they include banners above the collections and/or products that have deals running. It's a shame shopify a dedicated ecom platform doesn't support the most basic ecom functionality of running a sale but fortunately we have ultimate special offers. Most recently I reached out to them with a fairly complicated requet and they were more than happy to accomodate. WOuld highly recommend this app!

Best Price Nutrition
United States
About 5 years using the app
Orbit replied July 26, 2021

Wow, thanks so much for sharing your review and for using our app! ❤️ It's great to hear that after trying numerous deals & promotions apps, you found Ultimate Special Offers the best. Our team has worked hard to include many different types of deals and ways of visually promoting them. We're so happy that this has helped your business and our Support team was able to assist you as well!

-Danny, CEO

February 14, 2017

Phenomenal app and customer support! It has both simple and complex functionalities that made discounting a breeze for our customers at Telic.

Telicfootwear
United States
About 5 years using the app
December 6, 2022

If I have any questions on the app for campaigns running, Alex is always responding within 1-2 minutes. Great team to work with and recommend the app as it offers many options.

Jim Shore
United States
About 5 years using the app
Orbit replied December 8, 2022

Thanks so much for your review, I really appreciate it!! - Emily, Head of Support

November 15, 2021

Emily was a great help, I had an issue with the cart page not loading the deals. But I contacted the support team and Emily oversaw the issue I had and fixed the problem in a timely manner. Thank you Emily and the developer team

I Love Vapour
United Kingdom
Almost 5 years using the app
Orbit replied November 15, 2021

Thanks so much for the review! I'm happy I could help :) - Emily, Support Lead