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I want one star but i am giving the three stars because I don't want to destroy someone's business. they almost destroy my running store. God save me because I already made the backup. they deleted all my app codes on my live theme without my permission. I was surprised. Due to deleted my app code, my site became a dummy. They deleted all my variations. Please keep this in mind whenever you will hire them. they will delete all app codes that may be most important for you. if you are not using any app then it will be perfect. Customer service is very nice. Very Disappointed.
Dear Klit team,
Thank you for taking the time to provide feedback on our Swish page speed booster app. We are sorry to hear that your experience with our app did not meet your expectations.
We would like to apologize for any misunderstanding that may have occurred regarding the deletion of other app codes. Swish does not delete any codes from other apps installed on your Shopify store. Our app only optimizes the existing code to improve page loading speed.
We couldn't get ample time to investigate the issue and resolve as uninstallation happened almost immediately. We would like to assure you that we take all feedback seriously and strive to provide the best possible experience to all our customers.
We would like to request the opportunity to work with you to resolve the issue you faced. We would appreciate it if you could contact me directly for more details about the issue you faced so we can investigate and find a resolution. We value your business and want to ensure your satisfaction with our app.
Thank you for your understanding, and we hope to hear from you soon.
Best regards,
Shan
CEO, Swish Page Speed Booster
deinstall the app and still load https://swishapp.digital/static/footerLoader.min.js The code slows down our site. it was on the footer.liquid - I delete it and website is much fast
We are sorry to hear that and would like to know more as our app will never slow down your site. There may be something else causing this issue.
We tried to reach you on your email & contact number but didn't get any response. Can you please email us on focusonrevenue@gmail.com or call us on +91 9539028477 so that we can investigate the issue ?