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The worst customer service I have ever encountered!
No one answers! Not in the "live" chat on the application page, not in email, not in WhatsApp.
And regarding the speed improvements...here, too...lots of big words and zero in the results.
Not recommended!!
Dear Sweety-crib team,
Firstly, I want to extend my sincerest apologies for the frustration and inconvenience you've experienced. We are just a lean team of 2, trying hard to provide the needed assistance, but it's clear that we've fallen short of providing you with the level of service you deserve, and for that, I am truly sorry.
I'm personally looking into the issues you've raised to ensure they are addressed immediately. I've attempted to contact you via WhatsApp and email over the past few days but haven't been able to get through. Please could you check your spam folder or missed call notifications, in case our attempts were missed?
To help us move forward and rectify the situation to your satisfaction, I'd appreciate the opportunity to discuss this further with you. Could you please send me a WhatsApp message at +91 9526008600? Alternatively, if there's another communication method you'd prefer, I'm open to suggestions.
Thank you for your understanding and patience as we navigate these challenges. Your satisfaction is our top priority, and we are committed to making things right.
Suhail T
Co-founder
I asked customer service how exactly this worked. They responded "proprietary software", Ultimately, it did nothing. I'll be uninstalling. -Dave