We have loved the results of what Spently has done for us, but we have been more impressed with their customer service. Roddy and Callum have been awesome to work with and have delivered on everything we've thrown at them. Couldn't recommend this app more!
I am a dummy when it comes to anything coding or technical so I was definitely intimidated by all the stuff that Spently can do. I had downloaded it a month ago but didn't get around to activating it until this weekend. Immediately upon activation I received a message from Callum saying they can assist with installing all of the templates for me (FOR FREE!). That was nice. The only thing is that since it was a Saturday they are closed on weekends. (NO BIGGIE) So my impatient self decided to try to figure it out myself so I visited there very resourceful support page and got a video and full test walk-through on how to do the installations myself. Done! I was extremely impressed by all that the app has to offer. So remember that message I got from Callum on Saturday? Well like clockwork first thing Monday morning Callum emailed me to followup on my questions. I had also installed another discount app on Sunday and was confused how to get the two to work together. But again, the Spently app is designed so perfect that there really wasn't any conflict and my technilogically handicapped self was able to get both apps installed and working together seamlessly. It goes to show the amount of thought and work they put into developing this app. I had no access to support because it was the weekend yet I was able to find all the help I need and receive a quick followup in a more than timely manner from the company --The developer himself might I add! So we're up and running. My only thing I'm nervous about is the cost per month only because I am completely new to ecommerce and I'm hoping I get things running in time so that the website pays for itself. The app is DEFINITELY worth its monthly cost. I just pray I can get things running smoothly so I can afford to keep it. Looking forward to making millions with Spently!!!!
I switched all my follow up emails to to this app
Callum was so helpful
Brand consistency is key and this app knows it!
Honor in Blue
Spently is a must for any store owner who wants to move the needle towards more sales. The branded emails are great but perhaps the biggest thing that rocketed our sales was setting follow up emails to our customers targeting certain collections with the goal of repeat sales. Awesome stuff and their team is readily available.
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i use this to entice customers back to our store. Abandoned cart emails and offers particularly successful.. Customer service really responsive too. Thanks Callum!
The Modern Gypsy Collection
Great app! Easy to set up and gives a very professional look to my store emails. Customer service is outstanding. I highly recommend!
Philippa Rose Boutique
Very frustrating. After using Spently paid versions for years, decided to go to the free version after downsizing. It would not let me use any templates in the free version and continually made me upgrade even though I did not need to.
i installed the apps for email marketing needs of my store, it feels good and looking forward to result
Pockets Of Paris
Roddy and Callum are great! Super helpful, answered all my questions, made the setup process very easy. Great product, definitely a big step up from what we had before. Highly recommend!