This app is great for crafting beautiful, professional auto emails for events such as order confirmation, shipping updates, and more. My only regret is that it doesn't support a newsletter feature.
Grace Kwok was excellent at assisting me with getting my templates set up, and she even kindly extended my free trial when I had to pause my shop right after starting with Spently due to the COVID-19 outbreak affecting my Chinese suppliers at the time.
A bit pricey, but I appreciate being able to see exactly how much revenue is attributed to Spently's intervention each month in addition to the lifetime of using the app.
I added this app when I learned Omnisend could not replace my automated store emails (order confirmation, shipping confirmation, etc). Spently does that extremely well! The emails are super easy to design; very intuitive. Not that that mattered; they do all that for you in setup! And they even followed up with me a few weeks after installing to see how I was doing (an actual email, not one of those automated things). And the app paid for itself in the first week alone.
Amazing customer service and great to work with. Great for keeping up with customers and making sure everything is good.
This app is very profession and has performed well. Pricing is flexible, fair and the customer service has been one of the best. Would highly recommend.
I’ve been taking the time to streamline my site and happy that I found Spently. I’m spending more on ads, that just break even at best, cause of what I’ve calculated my new LTV to be thanks to Spently.
My customer life time value looks to have an increase of %25+ that’s huge in this world. I’m also seeing my email open-rate crush it with Spently’s confirmation emails. It’s super cool what you all are doing!! I also have to mention that my point-of-contact (Jordy) is astonishing at what she does, super friendly and seemingly always available to assist me:)
Easy to set up and it looks professional. Its also free which helps me save a lot of cost since I'm just starting.
Roddy and the rest of the Spently team were fantastic. They responded immediately, were incredibly clear, helpful and nice, and I was able to get a full suite of beautifully formatted customer notification templates in a very short period of time.
Spently assigned someone to my account and they set up all my email templates FOR me! I was astonished by she attention to detail and the templates were so on-brand. We did have to tweak some formatting but she was very attentive and got it working. Before my trial even ended I had nearly a $2k return in sales!
This app is fantastic and the support is just amazing, if you have any problems they will help you :)
Men's Luxury Outlet
Simple and easy to use. However, I outgrew my plan in 2 days and had to upgrade to the $99/mo plan.
Thanks for the 5-star review! We love to support entrepreneurs and as such, we provide our app for free to merchants who are starting out and do less than 50 orders a month.
As a merchant doing more than 50 orders a month you should see a significant return on investment from using Spently, and it should more than cover the cost of the app.
If you need any tips on how to maximize your ROI from our app or need any help getting set up please do not hesitate to reach out to email@example.com. We'd be happy to help :)