Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of product add-ons and bundles, noting its seamless integration with Shopify stores. It's praised for boosting sales through upselling and cross-selling, and its user-friendly, customizable interface. The app's reliable performance contributes to increased conversion rates. Exceptional customer support, marked by responsiveness and technical expertise, is frequently highlighted. Continuous improvement with new features and affordability are also noted.

December 7, 2023

Great app, and one of the best supports I ever had. The reached out to me within minutes and made customization on my theme within one day to perfectly fit my requirements

memories2make
Germany
About 1 month using the app
April 2, 2024

Great features and superb customer service.

Stash
United States
About 18 hours using the app
December 5, 2023

This app is GREAT and customer service is exceptional.
Any issues, they are super prompt to fix.
Very happy

Aussie Magnets
Australia
4 months using the app
November 20, 2023

The App is good, but the customer service is awesome, the spice team went beyond the scope of customer service for the intended use of the App.

They customised the heck out of the App for me. My only worry is because i asked them to customise the app so much, maybe i stretched the app too much beyond it's comfortable usage.
My shopify store speed whent from 60 to 47, i'm not saying it's because of this app alone,i have other 3 apps installed as well but they are pretty light, what i'm saying is be careful of too much customisations.
Thanks again the Spice Team.

Gate Craft
United Kingdom
About 2 months using the app
November 6, 2023

We needed a different app for add-on products after we realised the limitations in our previous one. SpiceGems replied to our queries very promptly before we added this app and were able to reassure us that they could solve our problems. Once we installed the app the team has been extremely fast and helpful in customising both the appearance and functionality of the add-on feature for us. I feel comfortable that any future issues we have or changes we want to make will be dealt with quickly and to a high standard.

Izmi
United Kingdom
7 days using the app
January 16, 2024

Great support!

Biotivated
United States
About 1 month using the app
November 30, 2023

Funktioniert recht gut, und das was nicht funktioniert hatte wurde vom Support individuell gelöst. Durchaus eine Empfehlung wenn man Zusatzprodukte detailliert gesteuert anzeigen möchte.

25.stunden.BROT
Austria
Over 1 year using the app
August 30, 2023

EPA has revolutionized our Shopify store by seamlessly integrating add-on products! With EPA, our customers can now easily enhance their shopping experience by adding complementary products to their orders. This app has significantly enriched our store's functionality and user experience. We wholeheartedly recommend EPA to any store looking to offer convenient add-on options for their customers. Thank you, EPA, for such a valuable addition to our platform!

Burplee
United States
About 1 month using the app
November 30, 2023

Great support and implementation

OCDiesel
Canada
7 months using the app
April 26, 2023

Easy to set-up and customize. Would have love more advanced functionalities but you get you money's worth for the fantastic customer service and customization help along the way. The team understood and were able to help with all my requests and provided alternatives.

Kosibox
Norway
8 months using the app