Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of product add-ons and bundles, noting its seamless integration with Shopify stores. It's praised for boosting sales through upselling and cross-selling, and its user-friendly, customizable interface. The app's reliable performance contributes to increased conversion rates. Exceptional customer support, marked by responsiveness and technical expertise, is frequently highlighted. Continuous improvement with new features and affordability are also noted.

August 4, 2023

Fast response and customized the app to meet my specifications. This app is amazing, looks great, easy to use, and just what I needed. Thank you so much!

Key Wholesale Vendors
United States
23 days using the app
May 19, 2023

Great product and a great team, really helpful they managed to sort all of my requests really quickly.

bedtimeforkids
United Kingdom
4 days using the app
April 28, 2023

App is easy to install, display looks professional and the team sorted out queries promptly. Thank you SpiceGems.

Online Fresh Flowers UAE | Free Same Day Delivery Dubai
United Arab Emirates
7 days using the app
May 16, 2023

The product is easy to use, stable, and the development team is impressed with the excellent customer support.

Ratta Supernote
United States
8 days using the app
July 31, 2023

good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!good!

非常好,再接再厉

SwitchBot (スイッチボット)
Japan
21 days using the app
April 29, 2019

Superb customer service and definitely a great app! Very cohesive with our website and loads quick as well.

Cake Together
Malaysia
About 5 years using the app
February 3, 2023

Really great app and even more impressed with their support team. They were able to help implement their new discount feature in my custom-built theme in under 2 working days. Already seeing a great return on higher AOV with customers selecting product add-ons!

Contractor Training Center
United States
Over 4 years using the app
March 17, 2021

Since we installed the add on app our average order value has increased. Support has been extremely helpful and fast too.

Fat Buddha Glass
United States
About 4 years using the app
January 21, 2020

The app does what it promises. I had some trouble finding where to insert the snippet and emailed for help. They took care of everything for me and then some. Using the app is intuitive and easy even for a non tecky person. Even changing the look of the app within the theme is pretty easy. This app allows me to present a product collection in a way that makes sense for my customers while still managing my inventory correctly.

Gingerbread World
Canada
About 4 years using the app
Edited January 25, 2024

First Review: 1/22/2020
Thanks, Harshita, very responsive support. They are willing to extend and give full support for the client's needs. These apps are easy to navigate and very users friendly. I am a very happy customer.

UPDATE 1/25/2024
I'd like to provide an update on my reviews for another amazing job done by Spicegems.

The team done an amazing job! I'm truly overwhelmed by how accurately they've replicated the sample I provided. I haven't regretted choosing them as my partner app for my store since 2020. A 5-star rating doesn't suffice to express my gratitude for their responsiveness and accommodation of my requests.

JULCOR FLOWERSHOP
Philippines
Almost 4 years using the app