Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective management of product add-ons and bundles, noting its seamless integration with Shopify stores. It's praised for boosting sales through upselling and cross-selling, and its user-friendly, customizable interface. The app's reliable performance contributes to increased conversion rates. Exceptional customer support, marked by responsiveness and technical expertise, is frequently highlighted. Continuous improvement with new features and affordability are also noted.

January 29, 2021

The app does exactly what I wanted at a reasonable cost - I can change the label, add the products I want to show, no spammy pop-ups and it does not auto-select products at the checkout for the customer, which could only serve to irritate them.
I had some compatibility issues with my theme, but their technical support dealt with the issues swiftly, and added some custom coding to fix the issues.

Riviera Ready
United Kingdom
Over 2 years using the app
Edited July 10, 2020

Best Shopify app I've used. Addons work seamlessly and the product support is excellent. This is such a simple feature but this app really does it well.

BFP-COVID Response
United States
Over 2 years using the app
Edited May 18, 2022

Fantastic app, been using for nearly a year. The customer service and developers are incredibly and very quick to respond and help. They also take initiative in helping with the design aspect to fit any theme. 5/5

HWB Car Parts
United Kingdom
Over 2 years using the app
September 16, 2020

Good app, does what it promises, and customizations are possible via support. excellent support, clear communication an timely responses.
Thank you

Ekster®
United States
Over 2 years using the app
July 1, 2021

Great value app, plus the support is quick and easy to work with when minor tweaks are needed. Highly recommended!

Abstract Ocean
United States
Over 2 years using the app
October 14, 2019

This app is amazing great functionality and performance. The support team is great they responded quickly and they were more than happy to help with the installation.
I really recommend this Addon

Lagado Watches
Hong Kong SAR
Over 2 years using the app
Edited September 2, 2021

I wanted an add-on app that is straightforward on the backend and not too in-your-face on the customer side. I tried a few before finding this one, which is exactly what I was looking for. As a bonus, customer service is AMAZING, helping to work out theme-specific bugs with the code and getting the app running perfectly. Five stars! ⭐️⭐️⭐️⭐️⭐️ * Update a few days later * I needed to contact customer service for a second time to ask about a specific "add to cart" functionality. I was told that it doesn't exist but that the backend team would be notified so they can consider the update in the future. As we all know, it's generally a dead end or at least an extremely long wait when a company says this. Well, in UNDER 24 HOURS the backend team had not only added the function but sent me a demo and offered to implement the new feature in my shop. What?!! That's unbelievably great service. SpiceGems truly is a gem. Thank you! Five stars is not enough! ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️

Chickabug
United States
Over 2 years using the app
April 12, 2021

Awesome app! The help was next level. I couldn't work out a few things in installing it or customising the look and they we're super helpful in doing it all for me. Would definitely give them a go if you need add ons to your products. It functions well and the products are add to the cart as they should without affecting any other apps functioning correctly.

Low n Slow Meat Co. Online Store
Australia
Over 2 years using the app
Edited October 27, 2021

Spice Gems has been very responsive to our requests and helpful in navigating the options for a successful implementation on Shopify.

decoratd
United States
Over 2 years using the app
February 20, 2023

Great app for product options. Easy to set up and easy to use. As good as the app is, the customer service is just as good. Needed help with some formatting and they came through quickly and professionally. I would highly recommend!

Plastic Bag Partners
United States
Over 2 years using the app