The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
The app worked great for the first month. Then I asked for help on some issue on my website that this app was making not work and they fixed that but their app stopped working. Now I have ask for help and it has been 10 days without an answer. I loved it so much that is why I waited with the app not working for so long, but after 10 days without answer I have decided today to unninstall it. If you need this the app works great but if you need some help be careful with the customer service.