Overall rating
4.9
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration of add-on products and enhancement of the shopping experience. They value its ease of use, customizability, and the ability to display related products as add-ons. It effectively addresses the Shopify 100-variant limit and is known for its stability and responsiveness. Exceptional customer support and prompt issue resolution are also highlighted. Some merchants report increased order value and conversion rates, considering the app affordable and good value for money.

January 19, 2024

SpiceGems is a solid company with great integrity and world-class customer support. They worked tirelessly with our company to provide technical support and App support to make their Apps work for our specific application. In a very crowded space overfilled with product add-on and swatch Apps, I highly recommend selecting this company and their Apps. Our company used other solutions and they just fell short. Nothing but high praise for SpiceGems!!

Thrive Workwear
United States
5 months using the app
January 11, 2024

Excellent app! Even better support!

This app give us the opportunity to make our product page the way we imagined but, there was a few things that were missing but they help us with that and went through everything step by step with constant updates. Worth a look into.

IN CNTRL
United Kingdom
8 days using the app
January 4, 2024

Great app that met our needs, and the support team is very helpful in rendering assistance when required

Windflower Florist
Singapore
4 months using the app
December 27, 2023

Excellent app! If you're looking for a way to create product bundles without having to deal with the complexities of variant management, give this a go.

We needed an extra layer of customisation on top of what's permitted with the app, and the team helped us get up and running almost instantly.

Highly recommended!

My Store
Malaysia
26 days using the app
December 7, 2023

Great app, and one of the best supports I ever had. The reached out to me within minutes and made customization on my theme within one day to perfectly fit my requirements

memories2make
Germany
About 1 month using the app
November 20, 2023

The App is good, but the customer service is awesome, the spice team went beyond the scope of customer service for the intended use of the App.

They customised the heck out of the App for me. My only worry is because i asked them to customise the app so much, maybe i stretched the app too much beyond it's comfortable usage.
My shopify store speed whent from 60 to 47, i'm not saying it's because of this app alone,i have other 3 apps installed as well but they are pretty light, what i'm saying is be careful of too much customisations.
Thanks again the Spice Team.

Gate Craft
United Kingdom
About 2 months using the app
November 6, 2023

We needed a different app for add-on products after we realised the limitations in our previous one. SpiceGems replied to our queries very promptly before we added this app and were able to reassure us that they could solve our problems. Once we installed the app the team has been extremely fast and helpful in customising both the appearance and functionality of the add-on feature for us. I feel comfortable that any future issues we have or changes we want to make will be dealt with quickly and to a high standard.

Izmi
United Kingdom
7 days using the app
October 27, 2023

Does not work well with collections. Have probably lost thousands of dollars in sells because I did not realize that product was not adding to cart correctly and causing customers to abandon cart in great numbers!

Hannah Rose Vintage Boutique
United States
8 months using the app
December 5, 2023

This app is GREAT and customer service is exceptional.
Any issues, they are super prompt to fix.
Very happy

Aussie Magnets
Australia
6 days using the app
January 16, 2024

Great support!

Biotivated
United States
About 1 month using the app