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I used this app to help me do X. I really like how it does Y. It would be nice if it did Z better!!!//////plo
Thank you for your review. Did something trouble you? If there is any thing you need, we are always ready to support.
Please contact via support@secomapp.com
Horrible, your website becomes buggy after deleting the app. The spin to win page keep popping up halfway even once it's been deleted.
Email them only to found out you had to do more than just uninstall, you also have to delete codes.
Even after giving them permission to remove my code it's still there. Completely ruined my theme.
Thank you for your feedback. We are truly sorry for the unwanted incident. Our support team contacted and removed the remaining codes.
For further discussion, please reach us via support@secomapp.com
There is no directions on how to do this. When the App is installed it is just a very small Icon in the right hand side corner of my screen. Visitor (customer has to click on this tiny dot to make it work. I don't see many customers even paying attention to this little dot.
I thought it would be in full screen size on my home page. But not so.
There is Chat for questions and help but it has been 8 hours and no yet no help. Right now I would give this a - 1 out of 10. I'll let you know if this improves.
We sincerely apologize for the unsatisfied experience you had. The late response is due to timezone differences.
We had sent you the instruction to set up the Spin To Win as soon as we are notified of your tickets. If you didn't get the mail yet, please check your mailbox for other follow-ups. Thank you!
I don't hate it, I do like it but I wish it was more customizable. Other than that it's fairly easy to set up. and use. Nevermind, something went wrong I had to download it a few times now it doesn't work.
Thank you for your review. We are so sorry for the inconvenience.
If it is just a glitch, we would love to make the app work properly for you.
We sent a follow-up email. If you need us, please contact support@secomapp.com
Its not free lol! So disappointed with the misleading advertising, I now realize, that I would have to pay for such an app, but not for this one.
Thank you for your feedback. The app has Free plan and Pro plan. The paid plan will unlock advanced features while the free plan provides basic functions, enough to get the wheel up and running. We are truly sorry that the current free plan didn't meet your need.
For assistance, please contact support@secomapp.com
Although the interface to set it up was easy to use and simple, all the really useful customization features are locked behind a paywall. Not only that, but the app simply didn't work. Never showed up on my homepage. Possibly it was because I skipped leaving a review? Seems a little shady to me, especially considering the poor English and grammar on their website. Didn't instill much confidence in me to try harder to get this to work. Definitely not worth $10/mo. I could see charging a one-time fee.
Thank you for your feedback. The app has Free plan and Pro plan. The paid plan will unlock advanced features while the free plan provides basic functions, enough to get the wheel up and running. We are truly sorry that the current free plan didn't meet your need.
For assistance, please contact support@secomapp.com
FREE TO LOOK AT IT, THAT IS ALL, NOT A GREAT START WITH TRANSPARENCY. TRUTH IS 9.99 A MONTH
Thank you for your feedback. The app has Free plan and Pro plan. The paid plan will unlock advanced features while the free plan provides basic functions, enough to get the wheel up and running. We are truly sorry that the current free plan didn't meet your need.
For assistance, please contact support@secomapp.com
despite keying in all the details, even after saving settings, the whole campaign will automatically delete all your keyed in info and refresh .
Thank you for your review but this issue was fixed. If there is any thing you need, we are always ready to support.
Please contact via support@secomapp.com
I can't really leave a review at the moment! Im installing it right now. I will update my review after I see how it works.
Thank you for your review. Please pardon us for asking for a review too soon. It's been a while since the installation, and we sincerely hope that the app still serve you well.
Should you need us, please email to support@secomapp.com
I'm new to the app. I'm not sure if I like it or not just yet. If I like it, I'll submit another review, if not I will just delete the app.
Thank you for your review. Please pardon us for asking for a review too soon. It's been a while since the installation, and we sincerely hope that the app still serve you well.
Should you need us, please email to support@secomapp.com