Avis (1 205)
Affiner
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Par note
set it up but doesn't show up on my store
Thank you for your review. The issue is just the app setting up, so we would love to make the app work properly. We sent several follow-up emails.
We are so sorry that you left so early with such unpleasant experience.
For assistance, please contact support@secomapp.com
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Thank you for your review. Did something trouble you? We sent a follow-up mail, so please discuss more. Our team would love to make things right for you. If you need us, we are always available at support@secomapp.com. Thank you so much.
Not free, misleading information
Thank you for your feedback. The app has Free plan and Pro plan. The paid plan will unlock advanced features while the free plan provides basic functions, enough to get the wheel up and running. We are truly sorry that the current free plan didn't meet your need.
For assistance, please contact support@secomapp.com
Terrible, poor layout of app & unable to set up as save setting button does not work or allow you to save! They push for you to review this app that doesn't work
Please pardon us for rushing a review. We're truly sorry that you left before we could have a chance to fix the saving bug.
Your feedback for the wheel design was noted and the app was updated. We sincerely thank you for your feedback.
For assistance, please contact support@secomapp.com
Its not free at all. The best features are in paid plan
Thank you for your feedback. The app has Free plan and Pro plan. The paid plan will unlock advanced features while the free plan provides basic functions, enough to get the wheel up and running. We are truly sorry that the current free plan didn't meet your need.
For assistance, please contact support@secomapp.com
Not Free at all. All the good features are locked behind a monthly subscription.
Thank you for your feedback. The app has Free plan and Pro plan. The paid plan will unlock advanced features while the free plan provides basic functions, enough to get the wheel up and running. We are truly sorry that the current free plan didn't meet your need.
For assistance, please contact support@secomapp.com
Acted like a virus for me. It put the form under the footer. When going onto my site the screen scrolls down to it straight away. Every time I refresh the page there is a duplicate of the form. My website now looks like I am trying to scam someone... There are these 4 "Win an exclusive prize!"... I uninstalled and it is still there. Thanks for making me lose money
We are truly sorry for what you have been through.
We wish we had a chance to check carefully and back you up before you deleted the app.
Should you need our further assistance, please email to support@secomapp.com
bugs bugs bugs bugs bugs bugs bugs bugsbugs bugs bugs bugs bugs bugs bugs bugsbugs bugs bugs bugs bugs bugs bugs bugs
We sincerely apologize for the unsatisfied experience you had. We sent a follow-up within just a few hours. Could you please check your mailbox and let us know the details of the issue?
Our team would love to make things right again for you. If you need us, we are always available at support@secomapp.com. Thank you so much
Just from installing this app to my store. Will sit and watch how it works, and if my customers emails list get increased then will give a 5 star.
Thank you for your review. Please pardon us for asking for a review too soon. It's been a while since the installation, and we sincerely hope that the app still serve you well.
Should you need us, please email to support@secomapp.com
don´t work mauvaise application
Thank you for your review. We are so sorry for the inconvenience.
If it is just a glitch, we would love to make the app work properly for you.
We sent a follow-up email. If you need us, please contact support@secomapp.com