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Recently dissapeared from my shop. Campaign still says active. No email response. Come on guys?!!!
Thank you for your review. The spin wheel was set to display 1 time for 1 visitor who clicked the wheel and wouldn't appear again for the same visitor. Therefore, this feature may have created the bad impression of the app not working. We are sorry for this unfortunate misunderstanding. We updated the app function since then. Now, the spin wheel can be set to show again or limited displaying time.
New update: We contacted and sent a follow-up. We are glad that you understood the situation and there is no more misunderstanding between us.
For assistance, please contact support@secomapp.com
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GREAT APP! I would recommend this 100% to anyone that once to raise their conversions on their website.
Good app, I like the fact that is free, I will try how is work and I will come to put other comments about this app, you never know how will be.
It is free for a reason. DO NOT USE THIS IF YOUR SITE IS LIVE!
I notice all the positive reviews are not reviews at all. They are just random stores leaving 5 stars without even testing the app. So my review is for those that are actually interested in a real review of the app.
We have had this for a little over a week and will be removing it today.
The widget is permanently there, theres no option to close it, so if a customer doesn't want it, or has spun, they are stuck with an ugly widget in their face, bouncing around for no reason at all. This is a massive problem.
There are other issues, like the widget is defs not acceptable to be released to anyone with a live site. The widget takes ages to open and close, it stutters opening and closing, it jumps around and all in all, it slows the whole site down.
I have contacted support, they said they have updated the code. But literally nothing has changed.
I cannot keep risking my site looking tacky because of sloppy developers
Thank you for your feedback. Our support team updated the new version of the app and fixed the bug. We would love to handle the glitch till the end if you could give us a another chance. We are sorry that you felt the app wasn't a good match.
For further discussion, please reach us via support@secomapp.com
Before i could proceed with the last step it asks for a review not sure how to review something i have not used yet. I have seen spin to win on other sites and liked it so decided to give it a go.
i gave it 2 stars due to forcing me to do a review before i even used it.
Thank you for your review. Please pardon us for asking for a review too soon. It's been a while since the installation, and we sincerely hope that the app still serve you well.
Should you need us, please email to support@secomapp.com
Ill rate higher once it helps in my store
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Thank you for your review. Did something trouble you? If there is any thing you need, we are always ready to support.
Please contact via support@secomapp.com
best app and free.
thank you.
Good and easy to install but I haven't seen how it works.