Recensioner (1 205)

Helhetsomdöme
4,4
Antal per omdömesnivå
  • 66 % av omdömena har 5 stjärnor
  • 21 % av omdömena har 4 stjärnor
  • 7 % av omdömena har 3 stjärnor
  • 2 % av omdömena har 2 stjärnor
  • 4 % av omdömena har 1 stjärnor
16 mars 2018

I need support. trying to set this up and its on my website but the codes are not reflecting and I need answers so frustrating. please get back to me

Furbelow
Sydafrika
Mer än 2 år användning av appen
Secomapp svarade 15 juli 2019

Thank you for your review. The issue is just the app setting up, so we would love to make the app work properly. We sent several follow-up emails.
We are so sorry that you left so early with such unpleasant experience.
For assistance, please contact support@secomapp.com

17 september 2018

do not get this - pfsokopfkaporkfapowkfapowkfapoekrfpoaekrfpoakepoakerpofkapeorfkpaokpoakapopkoprkapofk

Charmandé Fur
Sverige
7 månader användning av appen
Secomapp svarade 15 juli 2019

Thank you for your review. Did something trouble you? If there is any thing you need, we are always ready to support.
Please contact via support@secomapp.com

Redigerat 11 mars 2018

a tester pour donner son avis

My Baby 123
Frankrike
6 månader användning av appen
Secomapp svarade 15 juli 2019

Thank you for your review. We are so sorry for the inconvenience.
If it is just a glitch, we would love to make the app work properly for you.
We sent a follow-up email. If you need us, please contact support@secomapp.com

31 juli 2018

Codes are not working for customers

The New Urban
USA
3 månader användning av appen
Secomapp svarade 15 juli 2019

Thank you for your review. The spin wheel was set to display 1 time for 1 visitor who clicked the wheel and wouldn't appear again for the same visitor. Therefore, this feature may have created the bad impression of the app not working. We are sorry for this unfortunate misunderstanding. We updated the app function since then. Now, the spin wheel can be set to show again or limited displaying time.
For assistance, please contact support@secomapp.com

11 maj 2018

it worked just 3 days and now it dont work

Sportifboutique
Frankrike
3 månader användning av appen
Secomapp svarade 15 juli 2019

Thank you for your review. The spin wheel was set to display 1 time for 1 visitor who clicked the wheel and wouldn't appear again for the same visitor. Therefore, this feature may have created the bad impression of the app not working. We are sorry for this unfortunate misunderstanding. We updated the app function since then. Now, the spin wheel can be set to show again or limited displaying time.
For assistance, please contact support@secomapp.com

20 februari 2019

Good spinner app but asks for review before finishing setup. Once you setup you can't activate it with shopify unless you pay. This just wasted my time setting it up then I can't use it unless I pay

New Car Gadgets
Jordanien
2 månader användning av appen
Secomapp svarade 15 juli 2019

Thank you for your comment.
The Free Plan of Spin To Win app provides basic and free features to get it working. You can still see the advanced features displayed which allow you to do more with the app but require upgrading to Paid Plan and payment.
As long as you only use the basic function, the app is still free working fine. But maybe the display of advanced features causes the misunderstanding. We are sorry that it creates such a bad impression to you.
Should you need us, please email to support@secomapp.com

12 februari 2018

It might be free but I can't put it where I want in my website and that makes it hard to actually use it.

Inspired By Will
Litauen
Ungefär 2 månader användning av appen
Secomapp svarade 15 juli 2019

Thank you for your review. Currently, the position of the wheel popup is fixed at the left side of the page, which is a optimal position to display. However, we are sorry that it didn't meet your requirement. You will take note of your feedback and consider improving it in the near future.
For further discussion, please contact support@secomapp.com

9 december 2019

with bugs but good..............................................................................................................

TherapHY
Belgien
25 dagar användning av appen
Secomapp svarade 13 december 2019

We sincerely apologize for the unsatisfied experience you had. We sent a follow-up within just a few hours. Could you please check your mailbox and let us know the details of the issue?
Our team would love to make things right again for you. If you need us, we are always available at support@secomapp.com. Thank you so much.

19 juni 2018

Nice apps, paid version seems to be expensive apps.

Dragon Ball Online Shop
Singapore
17 dagar användning av appen
22 februari 2018

The app stopped working for us so we had to revert to using another one. We couldn't relocate the spin the wheel click. Worked well in gathering emails, it's good because it's a free app and easy to use.

Xnihilo Com Au
Australien
15 dagar användning av appen
Secomapp svarade 15 juli 2019

Thank you for your review. The spin wheel was set to display 1 time for 1 visitor who clicked the wheel and wouldn't appear again for the same visitor. Therefore, this feature may have created the bad impression of the app not working. We are sorry for this unfortunate misunderstanding. We updated the app function since then. Now, the spin wheel can be set to show again or limited displaying time.
For assistance, please contact support@secomapp.com