Wheelify Spin Wheel Discount
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Misleading users into installing the free version and then charging extra fees.
We’d like to clarify a few important points for anyone reading this review.
Our app does offer a free subscription plan, but usage-based charges for impressions are clearly outlined inside the app, billing section, and pricing details. You were never charged a recurring subscription fee — all invoices since July 2025 were generated strictly based on actual app usage.
We also see that our customer success team has already been actively communicating with you over email to explain the charges and answer questions. We’re always happy to help clarify billing and usage details, and we genuinely try to keep everything transparent and fair.
As a "Built for Shopify" approved app, we take trust very seriously and continuously work to make both pricing and usage reporting as clear as possible.
非常好用，功能强大，sam非常专业可靠耐心，帮助我们解决很多问题。
En general muy bien, mis sugerencias serían:
1. No hacer obligatoria la pantalla de Inscribir nombre y correo
2. Poder modificar los colores de la rueda central
service rapide
Thank you
Sam was incredible! A sight for sore eyes! Quckly guided me and fixed my issue. Definition of live support!
I highly recommended to every dropshipping store that needs more traffic! Super responsive support team!
tanto tiempo de configuración y edición para que al final las funciones básicas tengas que pagarlas...una perdida de tiempo
Lamentamos la confusión que hayas tenido.
Para aclarar, el plan Básico no incluye cuotas de suscripción recurrentes. Solo aplica cargos por uso según las impresiones de las ruedas, y los cargos no se pueden procesar sin la aprobación de autenticación de Shopify.
Parece que hubo un malentendido con respecto al paso de autorización. Te enviamos un correo electrónico con una explicación detallada; por favor, respóndenos para que podamos aclarar todo y ayudarte adecuadamente. Estaremos encantados de ayudarte a configurarlo correctamente.
love it!!! they helped me set it up under 5 minutes but was easy over all
its a great app, I've captured a lot of customers, its easy to customise how it looks, only downfall is it doesn't automatically create discount codes for you (integration) so you will have to go back and forth creating them. overall great app
Thank you so much for your honest review. We are glad to know that you liked it and we wish your sales keep boosting up by using our app.
However, our app does provide an option to generate discount code automatically. Following this, our customer support has contacted you to guide you through the process of how to generate it.
We hope that your ambiguities get resolved as soon as you respond back to our support team.
Thanks!
