Avis (1 363)

Note globale
4,8
Nombre d’avis par note
  • 86 % des avis sont des avis à 5 étoiles
  • 10 % des avis sont des avis à 4 étoiles
  • 3 % des avis sont des avis à 3 étoiles
  • 0 % des avis sont des avis à 2 étoiles
  • 1 % des avis sont des avis à 1 étoiles
31 décembre 2024

The app itself worked great. However when trying to download the list of subscribers it said we had zero when there were over 1000. I emailed support four different times and they said it was fixed. It is not.

Lone Peak Overland
États-Unis
Environ un mois d’utilisation de l’application
Care Cart a répondu 2 janvier 2025

We sincerely apologize for the inconvenience you’ve faced with accessing your subscriber list. We understand how important this is and regret the repeated frustration.

Our ...

13 février 2025

fuck ! Unable to open app interface through shopify backend !

OKMOTech
R.A.S. chinoise de Hong Kong
3 jours d’utilisation de l’application
Care Cart a répondu 14 février 2025

Hi OKMOTech,

We sincerely apologize for the inconvenience you experienced while trying to access the app.

Looking at logs, it seems that you tried installing the app while a ...

15 août 2024

The app is experiencing issues and needs an update. It is no longer working on my store.

Tastic Deals
États-Unis
Presque 3 ans d’utilisation de l’application
Care Cart a répondu 17 août 2024

We apologize for any inconvenience. Our customer support manager has emailed you regarding this matter. Please contact us at support@carecart.io. We are committed to ...

21 mai 2024

Customers spinning the wheel received discount codes that were not valid for use at checkout. Contacted Wheelify Customer Support and was told the issue would be addressed and fixed but still haven't heard anything from the team yet. Kind of disappointing since a customer is waiting for this fix. Will update this app accordingly once the issue gets addressed.

The Press Club
États-Unis
7 mois d’utilisation de l’application
Care Cart a répondu 23 mai 2024

Thank you for raising your concern. We apologize for the inconvenience you faced. Your issue was fixed within 24 hours. Our customer support manager has sent you an email ...

Modifié le 10 juin 2024

Don’t use

Edit: I appreciate you reaching out but I simply didn't receive the help I was looking for when I contacted support which occupied the remainder of my day. I was told that support could not physically do anything and I would need to pay someone to do it for me ... I was using the app to make more conversions and it would say my codes that were generated was invalid. LOTS of people tried ...

The Hive Collective
États-Unis
27 jours d’utilisation de l’application
Care Cart a répondu 10 juin 2024

We apologize for any inconvenience you faced. However, based on our records, we noticed that you did not use the app at all and uninstalled it right away. Our support team ...

2 septembre 2024

The wheel is easy to set up if you use one of their ugly templates. If not, it takes too long and the interface is not great. Use one of the other apps. I wasted too much time trying to figure this dumb one out.

Emergency Proof
États-Unis
Environ 4 heures d’utilisation de l’application
3 avril 2024

Only 300 website impressions on the free plan. Lol. That goes in less than a day for every store.

Gamer Tech
Portugal
1 jour d’utilisation de l’application
17 juin 2024

Se queda pegada, y el inbox no funciona

Mindset
Chili
Environ un mois d’utilisation de l’application
Care Cart a répondu 20 juin 2024

Nos disculpamos por cualquier inconveniente causado; sin embargo, su declaración no es clara ya que la aplicación no incluye ninguna función relacionada con la bandeja de ...

14 avril 2021

bad app, keeps loading multiple times even to users who have alrdy played! hurts website user experience and conversion rates drastically. maybe coz its a free app its neglecting basics?

Almo Wear
Inde
Environ 2 ans d’utilisation de l’application
Care Cart a répondu 14 avril 2021

I apologize for your experience. App is designed to reopen the popup at least after the half hour if a customer close it or win the code. Otherwise if you have enabled all ...

9 novembre 2020

It's easy to use but I have no way of knowing if it does it's job because the company forces you to add a review before you have access.

Oddity Brand
États-Unis
8 mois d’utilisation de l’application
Care Cart a répondu 10 novembre 2020

Adding the review is totally optional to use our free app and we have also mentioned that in the app. App is working fine on your shop and you can see detailed analytics to ...