Wheelify Spin Wheel Discount

Wheelify Spin Wheel Discount

리뷰 (653)

전체 평점
4.7
평점 수준당 개수
  • 평점의 89%가 별 5개입니다
  • 평점의 7%가 별 4개입니다
  • 평점의 2%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 10월 11일

Wheller is an great app. It is adaptive for both designs and texts, making it easy to customize content to fit your needs. The app is intuitive and user-friendly. Additionally, the support team is incredibly responsive and ready to assist with any questions

CamelliaYarns
라트비아
앱 사용 기간 21일
2024년 6월 10일에 편집됨

Don’t use

Edit: I appreciate you reaching out but I simply didn't receive the help I was looking for when I contacted support which occupied the remainder of my day. I was told that support could not physically do anything and I would need to pay someone to do it for me ... I was using the app to make more conversions and it would say my codes that were generated was invalid. LOTS of people tried the wheel but no one received a discount. If it's showing that no one used the app its because it did not work and unfortunately support could not assist me with fixing the issue. I've had the app for 27 days so far AS SHOWN BELOW. I did not uninstall it right away. Some other shopify apps are doing fine and their customer service has been great but this one is just super annoying!

The Hive Collective
미국
앱 사용 기간 27일
답글 Care Cart개 2024년 6월 10일

We apologize for any inconvenience you faced. However, based on our records, we noticed that you did not use the app at all and uninstalled it right away. Our support team has also not been contacted. Our support manager has emailed you regarding this issue. Please respond so that we can resolve the issue and improve your app experience.

2024년 5월 21일

Customers spinning the wheel received discount codes that were not valid for use at checkout. Contacted Wheelify Customer Support and was told the issue would be addressed and fixed but still haven't heard anything from the team yet. Kind of disappointing since a customer is waiting for this fix. Will update this app accordingly once the issue gets addressed.

The Press Club
미국
앱 사용 기간 7개월
답글 Care Cart개 2024년 5월 23일

Thank you for raising your concern. We apologize for the inconvenience you faced. Your issue was fixed within 24 hours. Our customer support manager has sent you an email regarding this. Please respond to him and let us know if you require any further assistance.

Thanks,
CareCart Team

2024년 3월 27일

I recently added Wheelify to my Shopify store, and it's been an absolute game-changer in making shopping more interactive and fun. Beyond the innovative "spin the wheel" feature, which has brilliantly boosted engagement and sales, I was incredibly impressed by the support team, especially Eva. Her assistance was nothing short of exceptional. Eva was not only responsive but also incredibly detailed in her guidance, ensuring I could maximize Wheelify’s potential with ease.

The setup process was straightforward, thanks to the user-friendly design of Wheelify and the outstanding support from their team. Eva's helpful tips and quick responses made what could have been a complex implementation process feel like a breeze. Her expertise not only helped me tailor Wheelify perfectly to my store’s theme but also significantly enhanced my confidence in using the app to its full capacity. For anyone considering Wheelify for their Shopify store, the app itself is a fantastic tool, and the support you'll receive, particularly from agents like Eva, makes it even more valuable.

Arcwell
캐나다
앱 사용 기간 7일
답글 Care Cart개 2024년 3월 29일

This Review has made our Day. Thanks a lot for sharing these wonderful comments. 😇

2024년 2월 6일

When I saw a pop up message I assumed it was an AI so didn't expect a response when I asked a question but Luis was quick to reply and happy to help with my problem. The app has hugely increased my conversion rate from 2-3% up to 14% so I'm thrilled with that. Highly recommend, my problem was resolved quickly. Thank you!

The Honest Family
영국
앱 사용 기간 3일
2024년 2월 1일

The app is easy to use and configure and a great way to add customer engagement. Tech support with some initial set up issues and challenges has been good. It would be great if the loading time for the wheel was quicker but understand as an add on this might be difficult.

Seppeltsfield Rd Distillers
오스트레일리아
앱 사용 기간 4개월
2024년 1월 16일

Trying Wheelify for a new Shopify store. Loved the different themes and options. There can be few more customizations such as intent on mobile and flexible layouts, but all in all a great app to get customers to engage.

+Winning customer support. I spoke with Sam and he guided me on every step along with the way and helped configure a few things from backend. very responsive and super helpful!!

Numour
인도
앱 사용 기간 대략 14시간
2023년 12월 31일

Such an easy tool to install and has really made a difference to sales. Such a fun conversation tool!

Help team were also 10/10 helpful

Wilde Mode Ltd
영국
앱 사용 기간 7일
2023년 12월 7일

La verdad es que no sabía como usarla y desde el segundo en que la descargué vi que todo es bastante intuitivo y está perfectamente conectado con Shopify, me está gustando mucho y la atención es inmediata y muy efectiva.

Bleiz
멕시코
앱 사용 기간 1일
2023년 10월 23일

Easy to set up, support service is great, quick and helpful. The app synchronize with Mailchimp so you can get email automatically, also it sets up coupon codes automatically with Shopify. There are not many customization templates, apart from that the app looks great!

Charlesworth Nuts AU
오스트레일리아
앱 사용 기간 3일
답글 Care Cart개 2023년 10월 24일

Thanks for your feedback. We appreciate that you have liked our App and 24/7 live support. The App contains customized templates. Our support representative has sent you an email in this regard. Please respond to him so that your concern can be addressed. Much appreciated.