리뷰 (1,365)

전체 평점
4.8
평점 수준당 개수
  • 평점의 86%가 별 5개입니다
  • 평점의 10%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 1%가 별 1개입니다
2024년 12월 31일

The app itself worked great. However when trying to download the list of subscribers it said we had zero when there were over 1000. I emailed support four different times and they said it was fixed. It is not.

Lone Peak Overland
미국
앱 사용 기간 대략 1개월
답글 Care Cart개 2025년 1월 2일

We sincerely apologize for the inconvenience you’ve faced with accessing your subscriber list. We understand how important this is and regret the repeated frustration.

Our team is actively working to resolve the issue for your account. Please expect a follow-up from us soon.

We appreciate your patience as we work to make things right.

2025년 2월 13일

fuck ! Unable to open app interface through shopify backend !

OKMOTech
홍콩(중국 특별행정구)
앱 사용 기간 3일
답글 Care Cart개 2025년 2월 14일

Hi OKMOTech,

We sincerely apologize for the inconvenience you experienced while trying to access the app.

Looking at logs, it seems that you tried installing the app while a planned maintenance and upgrade was going on for a brief period of time.

Our team has already reached out to you via email to assist. Please reinstall the app and respond to our email, we’ll ensure everything works seamlessly for you.

2024년 8월 15일

The app is experiencing issues and needs an update. It is no longer working on my store.

Tastic Deals
미국
앱 사용 기간 거의 3년
답글 Care Cart개 2024년 8월 17일

We apologize for any inconvenience. Our customer support manager has emailed you regarding this matter. Please contact us at support@carecart.io. We are committed to resolving all issues.

Thank you,
The CareCart Team

2024년 5월 21일

Customers spinning the wheel received discount codes that were not valid for use at checkout. Contacted Wheelify Customer Support and was told the issue would be addressed and fixed but still haven't heard anything from the team yet. Kind of disappointing since a customer is waiting for this fix. Will update this app accordingly once the issue gets addressed.

The Press Club
미국
앱 사용 기간 7개월
답글 Care Cart개 2024년 5월 23일

Thank you for raising your concern. We apologize for the inconvenience you faced. Your issue was fixed within 24 hours. Our customer support manager has sent you an email regarding this. Please respond to him and let us know if you require any further assistance.

Thanks,
CareCart Team

2024년 6월 10일에 편집됨

Don’t use

Edit: I appreciate you reaching out but I simply didn't receive the help I was looking for when I contacted support which occupied the remainder of my day. I was told that support could not physically do anything and I would need to pay someone to do it for me ... I was using the app to make more conversions and it would say my codes that were generated was invalid. LOTS of people tried the wheel but no one received a discount. If it's showing that no one used the app its because it did not work and unfortunately support could not assist me with fixing the issue. I've had the app for 27 days so far AS SHOWN BELOW. I did not uninstall it right away. Some other shopify apps are doing fine and their customer service has been great but this one is just super annoying!

The Hive Collective
미국
앱 사용 기간 27일
답글 Care Cart개 2024년 6월 10일

We apologize for any inconvenience you faced. However, based on our records, we noticed that you did not use the app at all and uninstalled it right away. Our support team has also not been contacted. Our support manager has emailed you regarding this issue. Please respond so that we can resolve the issue and improve your app experience.

2024년 9월 2일

The wheel is easy to set up if you use one of their ugly templates. If not, it takes too long and the interface is not great. Use one of the other apps. I wasted too much time trying to figure this dumb one out.

Emergency Proof
미국
앱 사용 기간 대략 4시간
2024년 4월 3일

Only 300 website impressions on the free plan. Lol. That goes in less than a day for every store.

Gamer Tech
포르투갈
앱 사용 기간 1일
2024년 6월 17일

Se queda pegada, y el inbox no funciona

Mindset
칠레
앱 사용 기간 대략 1개월
답글 Care Cart개 2024년 6월 20일

Nos disculpamos por cualquier inconveniente causado; sin embargo, su declaración no es clara ya que la aplicación no incluye ninguna función relacionada con la bandeja de entrada. Nuestro gerente de soporte le ha enviado un correo electrónico, contáctenos en support@carecart.io para que

2021년 4월 14일

bad app, keeps loading multiple times even to users who have alrdy played! hurts website user experience and conversion rates drastically. maybe coz its a free app its neglecting basics?

Almo Wear
인도
앱 사용 기간 대략 2년
답글 Care Cart개 2021년 4월 14일

I apologize for your experience. App is designed to reopen the popup at least after the half hour if a customer close it or win the code. Otherwise if you have enabled all the auto triggers then it will pop open once for each trigger. So only required trigger should be used.

Please connect with our support team via in-app contact form and they will help you correctly set up the app. We are so sure that once set up you'll love this free app. All the best!

2020년 11월 9일

It's easy to use but I have no way of knowing if it does it's job because the company forces you to add a review before you have access.

Oddity Brand
미국
앱 사용 기간 8개월
답글 Care Cart개 2020년 11월 10일

Adding the review is totally optional to use our free app and we have also mentioned that in the app. App is working fine on your shop and you can see detailed analytics to know the app's performance. Our support manager will also reach out to you for further assistance.