Recensioner (1 366)

Helhetsomdöme
4,8
Antal per omdömesnivå
  • 86 % av omdömena har 5 stjärnor
  • 10 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 0 % av omdömena har 2 stjärnor
  • 1 % av omdömena har 1 stjärnor
31 december 2024

The app itself worked great. However when trying to download the list of subscribers it said we had zero when there were over 1000. I emailed support four different times and they said it was fixed. It is not.

Lone Peak Overland
USA
Ungefär en månad användning av appen
Care Cart svarade 2 januari 2025

We sincerely apologize for the inconvenience you’ve faced with accessing your subscriber list. We understand how important this is and regret the repeated frustration.

Our ...

13 februari 2025

fuck ! Unable to open app interface through shopify backend !

OKMOTech
Hongkong SAR
3 dagar användning av appen
Care Cart svarade 14 februari 2025

Hi OKMOTech,

We sincerely apologize for the inconvenience you experienced while trying to access the app.

Looking at logs, it seems that you tried installing the app while a ...

21 maj 2024

Customers spinning the wheel received discount codes that were not valid for use at checkout. Contacted Wheelify Customer Support and was told the issue would be addressed and fixed but still haven't heard anything from the team yet. Kind of disappointing since a customer is waiting for this fix. Will update this app accordingly once the issue gets addressed.

The Press Club
USA
7 månader användning av appen
Care Cart svarade 23 maj 2024

Thank you for raising your concern. We apologize for the inconvenience you faced. Your issue was fixed within 24 hours. Our customer support manager has sent you an email ...

15 augusti 2024

The app is experiencing issues and needs an update. It is no longer working on my store.

Tastic Deals
USA
Nästan 3 år användning av appen
Care Cart svarade 17 augusti 2024

We apologize for any inconvenience. Our customer support manager has emailed you regarding this matter. Please contact us at support@carecart.io. We are committed to ...

Redigerat 10 juni 2024

Don’t use

Edit: I appreciate you reaching out but I simply didn't receive the help I was looking for when I contacted support which occupied the remainder of my day. I was told that support could not physically do anything and I would need to pay someone to do it for me ... I was using the app to make more conversions and it would say my codes that were generated was invalid. LOTS of people tried ...

The Hive Collective
USA
27 dagar användning av appen
Care Cart svarade 10 juni 2024

We apologize for any inconvenience you faced. However, based on our records, we noticed that you did not use the app at all and uninstalled it right away. Our support team ...

2 september 2024

The wheel is easy to set up if you use one of their ugly templates. If not, it takes too long and the interface is not great. Use one of the other apps. I wasted too much time trying to figure this dumb one out.

Emergency Proof
USA
Ungefär 4 timmar användning av appen
3 april 2024

Only 300 website impressions on the free plan. Lol. That goes in less than a day for every store.

Gamer Tech
Portugal
En dag användning av appen
17 juni 2024

Se queda pegada, y el inbox no funciona

Mindset
Chile
Ungefär en månad användning av appen
Care Cart svarade 20 juni 2024

Nos disculpamos por cualquier inconveniente causado; sin embargo, su declaración no es clara ya que la aplicación no incluye ninguna función relacionada con la bandeja de ...

14 april 2021

bad app, keeps loading multiple times even to users who have alrdy played! hurts website user experience and conversion rates drastically. maybe coz its a free app its neglecting basics?

Almo Wear
Indien
Ungefär 2 år användning av appen
Care Cart svarade 14 april 2021

I apologize for your experience. App is designed to reopen the popup at least after the half hour if a customer close it or win the code. Otherwise if you have enabled all ...

9 november 2020

It's easy to use but I have no way of knowing if it does it's job because the company forces you to add a review before you have access.

Oddity Brand
USA
8 månader användning av appen
Care Cart svarade 10 november 2020

Adding the review is totally optional to use our free app and we have also mentioned that in the app. App is working fine on your shop and you can see detailed analytics to ...