Overall rating Based on 5 reviews
The Sleep Masters
I have sent customer service 2 emails and neither of them has been replied to. My email is email@example.com for when you're ready to reply.
It can only be used to give discounts, and it generates its own discount codes it doesn't incorporate Shopify Discounts...
None, native English Speaking App Designers really should invest in an English Native Speaker to write their copy, some it is really confusing, to say the least...
At the end of setting it all up, there is no launch button or publish button, nothing, so I went to my site and tried to trigger the app for about 20 minutes and nothing... never saw it once...
So I have no idea what to do now???
A Training Video Takes you the exact amount of time to make one campaign, why the hell don't App Designers do it... They have to be the laziest people on the web...
I reached out to their chat support with the functionality of the % OFF discount and could not get clarification on how to use it for multiple products of varying prices. The APP asks you to input a $ value for % OFF discount. Well it is impossible to determine the $ value of a % OFF coupon if you have products at different price points. The developer couldn't seem to understand that basic or provide clarification on how to work around their app if you have multiple products at different price points and want to offer customers %OFF discount. My 1st app on Shopify that simply didn't work as intended.
I have used other spin & win type of apps before. Did not have much issue in understanding this one. Overall satisfied.
Love the working. The wheel shown up matches my requirements and I like the ease of working at the backend. The developers were very responsive and helpful.