SPD Split Payment & Deposit
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This app does not consider tax, so its not helpful when the customer tender amount for one of the split payments is fixed!
Hello. Thank you for the review . Could you please know that we’re committed to helping every user find a solution. We encourage you to reach out to our support team—we’re always here to assist and will do our best to help resolve any challenges.
Just got this app recently. I was looking for a while to find some way to do shared purchasing. So happy I found this app. Support has been great too.
Initially gave this app a 1 star review. PLEASE NOTE: THIS APP DOES NOT TAKE ANY AUTOMATIC PAYMENTS. It simply splits the payments for your customers, and you have to rely on your customers honor to pay during the time period you give them. Well, I had 5 customers that didn't pay once the deadline came and went. Now, their status says "expired" on the app. Now, I have to take the time to email each customer individually that a payment has not been made, because I cannot do anything about this status on the app. I was informed I can't do anything once the deadline has passed. I'm now out $150. If customers knew this about any shop that carries this app, they could actually just wait to get their item, and decide not to pay since it's not an automatic payment. I can't rely on customers to honor their word to pay once they've received the item. There's no incentive then. Gave an extra star for the customer service rep that calmly helped me.
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great app with great features, the best features on shopify for split payments. great team as well happy with help with customisations
Thank you so much for taking the time to leave your feedback. We're happy that you're happy :) Hope you'll keep enjoying the app.
I am giving 4 stars just because their customer support team is excellent. I am not able to say the same thing for the product itself, but it is due to Shopify limitations.
I suggest running a few test orders to see everything works for your shop.
We appreciate your review! Great to hear you had a positive experience with our customer support. Your recommendation to other users is very valued.
Great !!
Thank you! We're glad you're enjoying it! If you have any questions or need assistance, feel free to reach out. 😊
This App needs to improve. It didn't solve my billing problems through shopify for the following reasons:
- The Deposit feature is replaced by Discount which is very confusing
- You can not give any discounts on the items once you add them to the order. (you would have to go change the initial price of your product every time; it doesn't make sense)
- The app forwards automatically 2 different invoices to the client that are confusing
Alexander was very helpful in helping me to see if this app will fit the needs of our store. It didn't quite fit our unusual requests, but he also recommended a different app that fit some of our other strange needs. Ultimately, neither worked but they are now building a custom app with a combo of both. Alexander was fast, professional and helpful. I am looking forward to working with them more in the near future.
I haven't used this app yet but I love the setup and the ease of now being able to create partial payment orders and my customers are given the option on my store site to check out that way as well. Loved the customer service experience when I had an issue and the prompt and excellent solution given was the icing on the cake!! Definitely a plus to a small business.
Exactly as what I need on my website, our customer are able to buy our item in most interesting way