SPD Split Payment & Deposit
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Though there are some limitations to the Shopify API itself, they still explained to me nicely and get the things I needed done regardless.
Thank you so much for your kind words!
We're always here to support you !
El servicio de atención al cliente es exageradamente lento. Si vendes producto digital esta app no sirve, porque de algún modo no marca el pedido como realizado y por lo tanto ni los cursos, ni los ebooks, guías... ningún producto digital descarga o se envía al cliente. Después de tenerme más de 4 horas, si, 4 horas, en el chat. No me han solucionado nada de nada. Y en vez de decirme que no sabían como solucionarlo. Me dicen que "he planteado una duda interesante" y cierran el chat, tras 4 horas... FATAL
We are truly sorry for the frustration you've experienced, and we completely understand how upsetting this situation must be for you. Your satisfaction is incredibly important to us, and we’re here to help.
Just to clarify, we never close chats before a problem is solved, but it seems that your messages may have come in outside of our working hours, which is why we couldn’t respond right away.
We really want to get this sorted out for you as quickly as possible! We’ve sent you the email asking for access to your store so that we can investigate and fix the issue with your digital products. Could you please reply to our emails ?
We’re eager to get this resolved for you. We’ve sent several messages, but we didn’t receive a response yet.
Thank you so much for your understanding, and we’re looking forward to helping you!
Split Payment & Deposit SpurIT is a Shopify app designed to offer customers more flexible payment options at checkout. It allows for features like split payments, deposits, installments, and more, potentially leading to increased sales and improved customer satisfaction.
Thank you for your review and for choosing Split Payment !
Maryna was very helpful with my queries
Thank you so much for your kind words! We're thrilled to hear that Maryna was able to assist you with your queries.
If you need anything else, don’t hesitate to reach out!
Excellent service client je ne peut que recommander cette application.
Permet le payement en plusieurs fois ou avec plusieurs moyen de payements différents. Pour augmenter ses ventes c'est super!
Merci beaucoup 🥰! Nous sommes ravis que l'application vous soit utile pour augmenter vos ventes et gérer les paiements. N'hésitez pas à nous contacter si vous avez besoin d'aide.
Please advise does this have an option for In store? It seems to only work for our online sales, but not for our POS. Please let me know ... because that's not what we expected.
Thank you so much for your kind words! We're thrilled to hear that Maryna was able to assist you with your queries. Our team always strives to provide the best support possible, and we're glad we could help. If you need anything else, don’t hesitate to reach out!
excellent way to have payments plans available
Thanks! We're glad that the app is helpful for your store. Reach out anytime if you need assistance!
Support was very helpful and quickly fixed a quirk in my theme that was interfering with Split payment widget. Artem was very helpful in making sure the app was fine tuned before ending our chat. My customers are delighted to have deposit payment and split payment options.
Thank you for your wonderful feedback! We're so glad to hear that Artem was able to assist you promptly and fine-tune the app to meet your needs
If you ever need further assistance, feel free to reach out
There is just one crucial request I have.
If possible, could you please include the total amount after installment payments near the product price? This would make it even easier for customers to make a purchase.
Other than that, it's truly a fantastic idea! You've managed to provide great value to customers
Thank you so much for your review. Our team has already contacted you regarding the feature you are looking for. We will be waiting for any updates from you ^^
I cannot express how pleased I am with Split Payment app for Shopify! It has not only streamlined our financial processes on our website but has also come with an unparalleled level of customer service.
What truly sets this app apart is their impeccable customer service. I've had a couple of questions and minor hiccups during the setup, and the support team's responsiveness was phenomenal. They reply quickly and always with solutions. It's evident that they genuinely care about their customers' success.
In summary, this split payment app has not only simplified a crucial aspect of our business but has also raised the bar for customer service. It's rare to find a product that not only delivers as promised but is backed by a team that goes above and beyond to assist users. If you're in need of a payment separation solution for your Shopify store, look no further – this app is a game-changer!
Thank you so much for your kind words! Customer satisfaction is our top priority, so we're glad to hear you're loving the app and our customer service. Wishing you all the sales!