SPD Split Payment & Deposit

SPD Split Payment & Deposit

리뷰 (97)

전체 평점
4.7
평점 수준당 개수
  • 평점의 74%가 별 5개입니다
  • 평점의 10%가 별 4개입니다
  • 평점의 3%가 별 3개입니다
  • 평점의 5%가 별 2개입니다
  • 평점의 7%가 별 1개입니다
2023년 12월 27일에 편집됨

I initially had issues with this app as it is not compatible with Bold Product Options. I did not know that until after months. It caused quite a bit of issues and took me many weeks to get paid my $9890.00. There customer service has been very through in helping get this resolved though. They have helped me move over to another app that is supposed to be compatible. I very much appreciate their customer service specifically Kensia is wonderful.

Healing The Hyperbaric Way
미국
앱 사용 기간 4개월
답글 FINLOOP SOLUTIONS LLC개 2023년 12월 29일

Thank you so much for taking the time to share your feedback with us. We truly appreciate your insights as they help us improve our service.
We’re glad to confirm that our app is indeed compatible with Bold Product Options. However, we’ve noticed that there were some challenges specific to your store’s setup that impacted the integration. These issues appear to be unrelated to our application’s functionality.
We understand how crucial seamless operation is for your business, and we’re here to ensure just that. Please rest assured that our team is committed to providing you with comprehensive support. This includes assisting with queries related to third-party applications, like Bold Product Options, to ensure a smooth and efficient experience with our app.
Your satisfaction is our top priority, and we’re always eager to help in any way we can. Don’t hesitate to reach out if you have any further questions or need assistance.

2023년 8월 25일

DO NOT USE! did a split credit card payment, and money was not deposited into our account in shopify. "Customer service" useless.

MyWatchLLC
미국
앱 사용 기간 4개월
답글 FINLOOP SOLUTIONS LLC개 2023년 10월 2일

Thanks for your feedback and sorry you had a bad experience. We are looking into this issue and hope to resolve it promptly and accurately. Our team contacted you via email, please drop us a line at your convenience.

2022년 2월 2일

I needed to offer more flexible payment options for some of our courses and products and this app made it easy to do.

Enhanced Beauty Supply
캐나다
앱 사용 기간 6일
2019년 5월 29일

This app is easy to set up and integrates nicely. It works excellently for telling people what to pay however I am wanting to let people pay the amount they want. The support team are very helpful and quick with responses.

Caperly
오스트레일리아
앱 사용 기간 3개월
답글 FINLOOP SOLUTIONS LLC개 2019년 5월 30일

Thank you for your review and for the idea of our app improvement :) Please feel free to get back to us if you need further assistance. We are here to help you any time.

2023년 10월 17일

La aplicacion es buena y sencilla de utilizar
El servicio de atencion al cliente es muy bueno, son muy atentos me apoyaron a hacer muchos ajustes que se personalizaron especificamete para mi tienda

Art Force Custom
멕시코
앱 사용 기간 5일
답글 FINLOOP SOLUTIONS LLC개 2023년 10월 19일

Thank you for the five stars and your kind words! Customer satisfaction is our top priority.

2017년 11월 30일에 편집됨

An honest review:

I am not sure why this isn't a fundamental shopify option. The idea is great. I have had some time to test the app and found I problems a few times.

Support are also very slow, and either don't understand english, or are simply stupid. They will waste a lot of your time and cost you alot of money.
I really don't think the Devs of this app are really competent as theres issue after issue with this app. I have never been able to use it for a whole week with out issues.
Its not a simple install.
Theres a lot that needs to be changed in CSS and it isn't completely responsive. I had to get them to fix it because it overlaps on many mobile phones. Still to this day, you cannot use it because it overlaps on some mobile screens. Devs don't know what they are doing again.

Theres a payment widget that pops up with your new split orders. That widget breaks your website. I will disable anything and everything that its on top of.
If it sits on your menu bar, say goodbye to your whole menu. You cant click anything. Making the app useless and you lose sales.

All in all. I have good hopes for this app but I cannot see it being used untill it works and support sort their stuff out. Because as of right now, Alex from support is about as useful as a potato changing the the light globe.

2 stars, one for a great idea. and 2 for it being free.

Emer Jones Apparel
오스트레일리아
앱 사용 기간 3개월
2022년 10월 17일

This app is great, and the customer support is excellent. I would recommend it to any store that sells high end products.

TOZANDO KATANA SHOP
일본
앱 사용 기간 4일
2020년 3월 27일에 편집됨

Initially gave this app a 1 star review. PLEASE NOTE: THIS APP DOES NOT TAKE ANY AUTOMATIC PAYMENTS. It simply splits the payments for your customers, and you have to rely on your customers honor to pay during the time period you give them. Well, I had 5 customers that didn't pay once the deadline came and went. Now, their status says "expired" on the app. Now, I have to take the time to email each customer individually that a payment has not been made, because I cannot do anything about this status on the app. I was informed I can't do anything once the deadline has passed. I'm now out $150. If customers knew this about any shop that carries this app, they could actually just wait to get their item, and decide not to pay since it's not an automatic payment. I can't rely on customers to honor their word to pay once they've received the item. There's no incentive then. Gave an extra star for the customer service rep that calmly helped me.

Rock Blocks
미국
앱 사용 기간 대략 1개월
답글 FINLOOP SOLUTIONS LLC개 2020년 3월 27일

Thanks for your feedback. We tried to contact you via email, please drop us a line at your convenience in order to discuss the situation.

2020년 12월 20일

This app could be helpful in certain environments, but not if you use print on demand or other vendors where orders are triggered automatically when a customer places them. A new order is created for each split order thus triplicating orders with other vendors.

LPBoutique
미국
앱 사용 기간 25일
답글 FINLOOP SOLUTIONS LLC개 2020년 12월 21일

Thanks for your reedback and sorry that you've faced inconvenience :(
Please feel free to contact us 24/7 in case of any difficulties with our apps in future, we are always here to assist.

2018년 10월 7일

I installed this app but the SPLIT PAYMENT button is not showing up in the desired position i want it to show. it seems like not working at all...!!! what should i do?

Scents & Fashion
필리핀
앱 사용 기간 13일