SPD Split Payment & Deposit

SPD Split Payment & Deposit

Recensioner (89)

Helhetsomdöme
4,5
Antal per omdömesnivå
  • 72 % av omdömena har 5 stjärnor
  • 10 % av omdömena har 4 stjärnor
  • 3 % av omdömena har 3 stjärnor
  • 6 % av omdömena har 2 stjärnor
  • 9 % av omdömena har 1 stjärnor
25 augusti 2023

DO NOT USE! did a split credit card payment, and money was not deposited into our account in shopify. "Customer service" useless.

MyWatchLLC
USA
4 månader användning av appen
FINLOOP SOLUTIONS LLC svarade 2 oktober 2023

Thanks for your feedback and sorry you had a bad experience. We are looking into this issue and hope to resolve it promptly and accurately. Our team contacted you via email, please drop us a line at your convenience.

Redigerat 27 december 2023

I initially had issues with this app as it is not compatible with Bold Product Options. I did not know that until after months. It caused quite a bit of issues and took me many weeks to get paid my $9890.00. There customer service has been very through in helping get this resolved though. They have helped me move over to another app that is supposed to be compatible. I very much appreciate their customer service specifically Kensia is wonderful.

Healing The Hyperbaric Way
USA
4 månader användning av appen
FINLOOP SOLUTIONS LLC svarade 29 december 2023

Thank you so much for taking the time to share your feedback with us. We truly appreciate your insights as they help us improve our service.
We’re glad to confirm that our app is indeed compatible with Bold Product Options. However, we’ve noticed that there were some challenges specific to your store’s setup that impacted the integration. These issues appear to be unrelated to our application’s functionality.
We understand how crucial seamless operation is for your business, and we’re here to ensure just that. Please rest assured that our team is committed to providing you with comprehensive support. This includes assisting with queries related to third-party applications, like Bold Product Options, to ensure a smooth and efficient experience with our app.
Your satisfaction is our top priority, and we’re always eager to help in any way we can. Don’t hesitate to reach out if you have any further questions or need assistance.

5 oktober 2023

Je recommande fortement. Meilleur service client

IPTV+
Frankrike
7 dagar användning av appen
FINLOOP SOLUTIONS LLC svarade 19 oktober 2023

Our support team is always ready if you need help. Thanks for the kind review!

2 februari 2022

I needed to offer more flexible payment options for some of our courses and products and this app made it easy to do.

Enhanced Beauty Supply
Kanada
6 dagar användning av appen
5 februari 2018

very helpful and useful for my needs

Lashedbyryinarmoni
USA
6 månader användning av appen
29 maj 2019

This app is easy to set up and integrates nicely. It works excellently for telling people what to pay however I am wanting to let people pay the amount they want. The support team are very helpful and quick with responses.

Caperly
Australien
3 månader användning av appen
FINLOOP SOLUTIONS LLC svarade 30 maj 2019

Thank you for your review and for the idea of our app improvement :) Please feel free to get back to us if you need further assistance. We are here to help you any time.

17 oktober 2023

La aplicacion es buena y sencilla de utilizar
El servicio de atencion al cliente es muy bueno, son muy atentos me apoyaron a hacer muchos ajustes que se personalizaron especificamete para mi tienda

Art Force Custom
Mexiko
5 dagar användning av appen
FINLOOP SOLUTIONS LLC svarade 19 oktober 2023

Thank you for the five stars and your kind words! Customer satisfaction is our top priority.

15 september 2018

Split - Partial Payments, and especially Egor and Artem, were extremely helpful and quick to code the "Testament" template in order that their great App solution could be incorporated in our Cart section. The placed the "Split Payment" button perfectly on top of the payment gateway and credit card icons. Their offering is very helpful for customers who would like to use several debit/credit cards of their own or split a payment with family members or friends. I could not be more satisfied. Thank you ! Marc

Amazing Security Group, Inc.
USA
4 månader användning av appen
17 oktober 2022

This app is great, and the customer support is excellent. I would recommend it to any store that sells high end products.

TOZANDO KATANA SHOP
Japan
4 dagar användning av appen
Redigerat 30 november 2017

An honest review:

I am not sure why this isn't a fundamental shopify option. The idea is great. I have had some time to test the app and found I problems a few times.

Support are also very slow, and either don't understand english, or are simply stupid. They will waste a lot of your time and cost you alot of money.
I really don't think the Devs of this app are really competent as theres issue after issue with this app. I have never been able to use it for a whole week with out issues.
Its not a simple install.
Theres a lot that needs to be changed in CSS and it isn't completely responsive. I had to get them to fix it because it overlaps on many mobile phones. Still to this day, you cannot use it because it overlaps on some mobile screens. Devs don't know what they are doing again.

Theres a payment widget that pops up with your new split orders. That widget breaks your website. I will disable anything and everything that its on top of.
If it sits on your menu bar, say goodbye to your whole menu. You cant click anything. Making the app useless and you lose sales.

All in all. I have good hopes for this app but I cannot see it being used untill it works and support sort their stuff out. Because as of right now, Alex from support is about as useful as a potato changing the the light globe.

2 stars, one for a great idea. and 2 for it being free.

Emer Jones Apparel
Australien
3 månader användning av appen