SPD Split Payment & Deposit
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优化
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按评分
Mostly a good app to offer customers part payment without using Afterpay etc
Easy to install and simple to use with options for various payments
i did have issue with payment of the app and they did respond promptly
Thank you for sharing your feedback! Customer satisfaction is our top priority, so we're happy to hear that our team provided you with excellent service.
Hubieron algunos problemas pero los solucionaron rápidamente, el servicio de atención es muy efectivo.
¡Muchas gracias por tu comentario! 😊 Nos alegra saber que pudimos solucionar los problemas rápidamente y que estás satisfecho con nuestro servicio de atención. Siempre trabajamos para brindar la mejor experiencia posible. Si necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte! 🌟
I initially had issues with this app as it is not compatible with Bold Product Options. I did not know that until after months. It caused quite a bit of issues and took me many weeks to get paid my $9890.00. There customer service has been very through in helping get this resolved though. They have helped me move over to another app that is supposed to be compatible. I very much appreciate their customer service specifically Kensia is wonderful.
Thank you so much for taking the time to share your feedback with us. We truly appreciate your insights as they help us improve our service.
We’re glad to confirm that our app is indeed compatible with Bold Product Options. However, we’ve noticed that there were some challenges specific to your store’s setup that impacted the integration. These issues appear to be unrelated to our application’s functionality.
We understand how crucial seamless operation is for your business, and we’re here to ensure just that. Please rest assured that our team is committed to providing you with comprehensive support. This includes assisting with queries related to third-party applications, like Bold Product Options, to ensure a smooth and efficient experience with our app.
Your satisfaction is our top priority, and we’re always eager to help in any way we can. Don’t hesitate to reach out if you have any further questions or need assistance.
This is a very well designed app that works exactly as it should. It has provided me with a lot of flexibility and I have gained a lot of new business by using the app. I was able to get started using the app straight away thanks to Anastasiia's help. She was fantastic, thank you!
Thank you so much for your kind words! ✨
We’re thrilled to hear that the app is helping you grow your business and giving you the flexibility you need. Huge shoutout to Anastasiia - we’ll make sure she sees your lovely feedback! 💙🙌
If you ever need anything else, we're just a message away. Wishing you continued success!
If these guys deliver on my request, then Andrey deserves a promotion!
Haha, challenge accepted! 😄
We’ll do our best to deliver, Andrey is already blushing from the compliment!
Thanks a ton for the good vibes, we’ll keep you posted! 🚀💪
This app does not consider tax, so its not helpful when the customer tender amount for one of the split payments is fixed!
Hello. Thank you for the review . Could you please know that we’re committed to helping every user find a solution. We encourage you to reach out to our support team—we’re always here to assist and will do our best to help resolve any challenges.
Seems like a great app so far - BUT how do you account for product shipping costs? if the split payment happens in the cart and shipping is calculated at check out
Thank you for your review!
Please contact us via live chat within the app, so we could describe the app's workflow. Have a great day!
Initially gave this app a 1 star review. PLEASE NOTE: THIS APP DOES NOT TAKE ANY AUTOMATIC PAYMENTS. It simply splits the payments for your customers, and you have to rely on your customers honor to pay during the time period you give them. Well, I had 5 customers that didn't pay once the deadline came and went. Now, their status says "expired" on the app. Now, I have to take the time to email each customer individually that a payment has not been made, because I cannot do anything about this status on the app. I was informed I can't do anything once the deadline has passed. I'm now out $150. If customers knew this about any shop that carries this app, they could actually just wait to get their item, and decide not to pay since it's not an automatic payment. I can't rely on customers to honor their word to pay once they've received the item. There's no incentive then. Gave an extra star for the customer service rep that calmly helped me.
Thanks for your feedback. We tried to contact you via email, please drop us a line at your convenience in order to discuss the situation.
Works perfect! great app. Answers were given quickly and all answers were great. I can advise everyone to use the app!
Good App and best services.
Thanks so much! 😊
Glad you’re enjoying the app & support 💪✨
We’re here if you need anything!