Reviews (5,947)

Overall rating
4.7
Counts per rating level
  • 83% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with platforms like Shopify and WooCommerce, simplifying product import and store management. They praise the selection of high-quality products from reliable US and EU suppliers, which ensures faster shipping and higher customer satisfaction. The user-friendly interface facilitates easy management of dropshipping operations, and the responsive customer support is noted for its efficiency. Merchants also value the ability to order sample products to check quality before selling and enjoy a diverse product range. Additionally, the app offers robust tools for order and inventory management, educational resources for optimizing operations, and automates order fulfillment to reduce manual labor and errors.

August 29, 2024

I like this dropshiping platform. it's easy to get contact and the produkt is in good quality. the pris also cheap. recommending to every one to enjoy it.

Ronak
Norway
About 1 year using the app
Spocket replied September 2, 2024

Thank you so much for your fantastic review! We’re thrilled to hear that you find our platform easy to use, our products to be of good quality, and our prices competitive. Your recommendation means a lot to us. If you have any questions or need assistance, don’t hesitate to reach out. We look forward to continuing to serve you! - Eleanor

July 25, 2024

I love the variety of products, options to have USA made/shipped, and that I don't have to keep my own inventory! It has made launching my online store much lower cost, and simple to do!

Kyper & Co
United States
10 months using the app
Spocket replied July 30, 2024

Thank you so much for your kind words! We're thrilled to hear that our variety of products and the option for USA-made/shipped items have made your experience smooth and cost-effective. It's fantastic to know that our service has helped simplify your store launch. If you have any more feedback or need assistance in the future, please don’t hesitate to reach out! - Eleanor

August 18, 2024

Absolutely Amazing Platform for Dropshipping!

Spocket has truly revolutionized my dropshipping business! The variety of high-quality products available from suppliers around the world is unmatched. What I love most is the fast shipping times, especially from suppliers in the US and EU, which ensures my customers receive their orders quickly and boosts their satisfaction.

The platform is incredibly user-friendly, making it easy to find trending products and seamlessly add them to my store. The integration with Shopify and other eCommerce platforms is flawless, saving me so much time on managing inventory and orders.

Customer support is top-notch as well—always responsive and helpful whenever I have a question or need assistance. Plus, the ability to order sample products before listing them has been a game-changer for ensuring quality.

Overall, Spocket has been a crucial part of my success in dropshipping, and I highly recommend it to anyone looking to scale their online store. This platform truly delivers!

VeridianCore
Romania
18 days using the app
August 16, 2024

Step by step tools to help you easily navigate the process of creating your own website.Very easy to use

Unique Trends
United States
3 months using the app
Spocket replied August 19, 2024

Thank you for your positive feedback! We’re delighted to hear that our step-by-step tools have made creating your own website easy and straightforward. If you need any further assistance or have any questions, don’t hesitate to reach out. We’re here to support you every step of the way! - Eleanor

August 3, 2024

I love the products spocket offers, and the different options with drop shipping.

MirBeauty
United States
Over 3 years using the app
Spocket replied August 6, 2024

Thank you for your fantastic feedback! We’re thrilled to hear that you love the products Spocket offers and appreciate the various drop shipping options available. Our goal is to provide a diverse and flexible experience to meet your needs. If you have any questions or need further assistance, feel free to reach out. We’re here to help! - Eleanor

September 2, 2024

Best experience i have had since changing over.

Edge Goods Warehouse
United States
Almost 2 years using the app
Spocket replied September 4, 2024

Thank you so much for your wonderful feedback! We’re thrilled to hear that you’ve had the best experience since making the switch. Your satisfaction is incredibly important to us, and we’re glad to know we’ve met your expectations. If you have any questions or need further assistance, don’t hesitate to reach out. We look forward to continuing to provide you with excellent service! - Eleanor

August 25, 2024

Beware of this company and the sketchy terms and conditions they have. I signed up and paid for a year subscription in August of 2023. In August 2024 they never sent me any emails alerting me of the upcoming renewal date. They just sucked $288.00 out of my account and didn't notify me until hours later. I immediately sent them a email telling them I wanted to cancel the subscription because I just do not use the service enough to justify the cost. After days of back and forth emails with several different people, they finally said they can not and would not refund my money.
That is just bad business. I just dent do business with shady companies like Sproket.

Wild TS designs
United States
About 1 year using the app
Spocket replied August 26, 2024

I’m truly sorry to hear about your recent experience, and I appreciate you bringing this to our attention. We take issues like this very seriously and strive to provide clear communication and support to all our customers. I apologize for any confusion or inconvenience caused by the renewal process and the lack of timely notifications.

To address your concerns, I would like to look into this matter further and see if there is anything we can do to resolve the issue. Please reach out to us directly through our chat channel or send us an email at support@spocket.co with your subscription details so we can investigate and provide a more tailored resolution.

Thank you for your feedback, and I hope we can find a way to make this right for you. - Eleanor

August 29, 2024

Great service and easy to use tools. Theres loads of amazing products to choose from and adding them to your store is simple. There are even products from suppliers in Au and UK as well as US & EU. The ability to easily import products from aliexpress is a great addition too.

Err-thing
Australia
About 1 month using the app
Spocket replied August 30, 2024

Thank you so much for your fantastic review! We’re thrilled to hear that you’re enjoying our service and finding the tools easy to use. It’s great to know that the variety of products and the integration with suppliers from AU, UK, US, and EU is beneficial for you. We’re also glad you find the AliExpress import feature valuable. If you have any more feedback or need further assistance, don’t hesitate to reach out. We’re here to support you! - Eleanor

July 13, 2024

I love Spocket because it makes the ordering and fulfillment process so easy and it is quick and easy to use. I love it!

Tina's Bridal & Creations
United States
Over 3 years using the app
Spocket replied July 15, 2024

Thank you so much! We're thrilled to hear that you're enjoying the convenience and ease of use with Spocket! Our goal is to make dropshipping as seamless as possible for our users, and it sounds like we're hitting the mark for you. If there's anything else we can do to make your experience even better, please don't hesitate to let us know! - Erwin

Edited August 6, 2024

I like the variety of items available. Fast shipping options. Easy platform to use for the most part. Easy bulk editing. The integration with Shopify is seamless. Most of all I enjoy the customer service, especially mark he was so helpful and patient.

Homely
United States
About 1 month using the app
Spocket replied July 22, 2024

Aww, thank you so much for your kind words about Mark from our customer support team! We're thrilled to hear that he was able to provide you with the help and assistance you needed in a timely and patient manner. We're proud to have team members like Mark who truly go above and beyond to ensure our customers have a positive experience with Spocket. We'll be sure to pass along your gratitude to Mark, and we appreciate you taking the time to share your feedback with us! If you have any further questions or need help in the future, please don't hesitate to reach out - we're always here for you. - Erwin