The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Concept is good.
Lack basic functionalities in App. Provided multiple feedbacks. Hopefully they would incorporate.
Awesome, your feedback is much appreciated. We do take these reviews seriously as we want to offer you the best user experience so the insights you gave would definitely be considered.
Bts Digital Solutionz
The app is clean and does what it says. Probably could use a few more hot products but all in all I would recommend it for beginners.
We do consider ourselves the dropshipping app for all levels. Thanks for giving your honest feedback! We're taking note of your suggestion regarding adding more products that fall under the bestselling and trending category.
My niche is difficult to find products for in many dropshipping sites, but Spocket has done a great job really diversifying the kinds of products they offer and having something for every niche. The only reason I don't have five stars is that I want to be able to contact the vendors, even if it is not directly, but if there is an issue with a product there is no communication, only a refund. Overall very user-friendly site and great products!
Are we the chosen one in your perspective? We're definitely staying tuned. In any case, thanks so much for your feedback and for raising the issue with suppliers. We do have our reasons relating to confidentiality in terms of giving our merchants direct contact with our suppliers, but this is something that can be considered and explored. Perhaps it'll reap positive results, who knows?
Good quality, fast shipping in Canada, I'm very satisfied of the service. I find the suscription price a bit expensive, but overall it's good!
Thanks for this feedback! While our subscription plans might seem pricey, we can assure you that the features you get for each will give you access to products and services that will help you find the right products for your store. In any case, we're glad to know that you're satisfied with the app so far!
I used this app to find funny tees for dads. It's been pretty intuitive so far. I've been impressed by the simple interface and the easy way I was able to push products to my store.
Thanks so much for your wonderful feedback. We hope the dad tees you sell make dads all over the world happy and possibly make them limit the dad jokes (although who are we kidding, we love it when dad makes dad jokes).
You Got This!
I have used the Starter Package with this app. The products are what I am looking for, and the search interface is fast and intuitive. The one sample I ordered arrived exactly when promised, which was very important to me. It is easy to edit the product information and push to my store.
Thanks really appreciate this! We're happy to know that our selections suit your preferences. It's also great to here that the sample order you got arrived quick and just as you saw in the listing. Regarding customizing and importing products, we really wanted to make it as easy to use as possible so it wouldn't be complicated for you and other dropshippers. We hope you're making them as unique as possible so you can stand out. Cheers!
The Yellow Creek Boutique
easy to use and unique products compared to other drop shippers. I like how many option plans they have
Thanks so much for this! We have different options for subscription plans so you can choose one that suits your level of experience or your goals for your dropshipping business.
The prices of most of the items are a bit high, and after the suppliers make a good profit, the merchant's profit margin is already very small. Spocket should do something to get suppliers to give merchants more margin.
Thanks so much for this honest feedback! We would like to disclose though that the items on Spocket are 25%-50% off the retail price - we don't claim to have the lowest rates but we do try to offer more competitive rates. In any case, this is great insight that can be raised to the team for future consideration.
I like the fast customer help via Live Chat, always helpful and friendly. I find the online tutorials a bit so-so, having live Chat with Spocket helps a lot, recommended.
Hey there! Thanks so much for your feedback - we can definitely use it to improve the content we release in the future. We're all friends here, and we want to be able to help our merchants as much as possible so we're thrilled to know you're satisfied with our Support team's efforts.
Your Jewelry Nook
I'm new to e-commerce, having just opened my new store, and Spocket's customer service has been very responsive and helpful in answering my questions. I can easily find suppliers that ship from the U.S. (which is very important to me), and a good variety of products. Like every business, I'm sure there are some improvements they could make (which I haven't come across yet!), but they fit my needs for both products and service better than any other company so far.
Hey there! Thanks so much for this feedback and we wish you all the best with you store operations. We're absolutely thrilled to know that you like our selections - please do know that we constantly add new items so always be on the lookout. And of course, improving and making the platform better so we can serve your needs better are things we keep in mind.