Overall rating Based on 1805 reviews
Only had a brief look while using the free trial. The catalog is not very extensive and some of the products look much worse than the Chinese counter parts. I was mainly looking for 'made in USA' products but there not that many. Even when you find something different that stands out and its in 'made in USA' category it clearly states that outside of USA will ship from China. If you want to open a fashion/clothing shop it could be useful as you can advertise very quick delivery compared to China and the clothing categories seemed to have more products.
Later edit: great customer support - received a call from Spocket to discuss my review. Because of that i added one star to my initial review. They will also send me an email after they are reviewing my store to see what suppliers they can recommend for me.
We highly appreciate the feedback that you provide us as this would certainly help us learn more on how we can better improve out services for you! Our customer service team will keep in touch with you to help you out towards your further success!
Only had the app for a few weeks, but everything has been great. Have made some sales from Spocket and the wide range of products they have to offer. Only thing I wish is that when importing over it would have some verbiage to help you in the description.
You for sure should try the 14 day free trail so that you can see the great products that they have.
We are very happy to know that your experience with Spocket has been great! Our team works hard in order to keep up the great experience that you have and we appreciate the feedback about possible improvements! Rest assured that we are working on it! Congratulations on your first few sales!
I love the easy usability of this app and the selection. Prices are a tad higher, but it is worth it for the quality. Would like more shoe options!
We are glad to hear that you are loving how easy Spocket is to use. We take pride in making our platform as user friendly as possible. We would be happy to take in your request to have more shoe options available! Please feel free to contact us at email@example.com to further discuss your product / supplier request.
I encountered my first issue, when I couldn't place my order to the supplier. After I contacted the Spocket support team, the problem was solved in less than 24 hours.
We appreciate your kind words! Rest assured that everyone in support team is striving hard to provide you best customer experience. Happy Spocketing!
Products do not include shipping weights. Shipping costs are not pushed to customer..Bulk editing is not available. disappointed thus far. that I now have to edit 2100+ product individually and guess shipping weights so that my business doesn't lose money
We appreciate your feedback! Rest assured that we take your comments and suggestions seriously and that we will be doing our very best in order to address your concerns as soon as much as we can! We would love to extend our assistance to you as best as we can. Please each out to us at firstname.lastname@example.org so that we may be able to provide you with solutions regarding your concerns.
very easy to configure and importation is very user friendly. I would recommend this app rather than most common
We're glad to hear that you're finding Spocket very easy to use!
We made sure that we think of our customers when we built Spocket and want to make sure that you don't waste time with unnecessary settings. We'll continue to build a bigger and better platform for all of you, that you can count on from the Spocket team!
I use the app for my beauty and cosmetics dropshipping business. Love the quality brands and products they offer. Customer service is exceptional.
It warms our hearts greatly to hear you say this about Spocket!
Thank you! This only makes us want to strive to become the best. Rest assured that it will be our goal to make your dropshipping business easier and better in the future!
Great App! Easy to navigate and a lot of choice of quality products with fast shipping time. I strongly recommend.
Thank you for sending a lot of good vibes! Your recommendation meant a lot to us.
The Curved Edge
Great app and interface very easy to use. I wish there was more of a plus size non premium selection.
We appreciate your feedback! We are doing our best to add more suppliers to provide everyone's need on their store so stay tuned for our incoming suppliers.
The Sensible Gent
I have been using spocket for a few months now. The products offered on there is far superior to other similar platforms that I have used. Their customer service is pretty amazing, I live chatted with an awesome representative about an issue at 8:07pm EST. They resolved the issue within minutes and got me back on track. Highly recommended service if you really want the best for your store/customers.
We appreciate your kind words. In Spocket, we are making sure we are bringing in more suppliers with unique products and provide the best customer service experience. Happy Spocket-ing!