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Worked with Melvin at Customer Service. He was very responsive and knowledgeable. Solved my problem quickly.
Wonderful! Thanks for your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Melvin, who we know will be delighted to read your comment. Have a great day! -Erwin
decent app. they had shipping problems the first time i tried to use them but it looks like theyve handled that
Thanks for the feedback! We do want to live up to what we stand for and exceed the expectations of our merchants, and so when issues like that arise, we try our best to fix it.
This app is great so far in that it has a list of products sold and shipped exclusively in US and it integrates well into Shopify. The customer service is prompt , recently I had issue pushing my products to store, Agent Ria helped me solve it. I am a new user so my review is only going to cover the User Experience of this app and not actual Dropshipping experience. Maybe after some months of using I am sure.
Thank you so much! It fills us with pride to know that our service is valued by our dropshippers. We strive to be the best we can be every day. We’ll make sure that Ria receives your feedback. It will make her day! - Erwin
I am so excited to get started using Spocket. It is the solution I have been looking for! I just listed my first products and it took no time at all!
Thank you so much for this great review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime!
Prinz was great. There was a bit of a delay, but once we connected, we got right to business. My star rating is because we had to do some troubleshooting, and I needed to clarify at each step what needed to be done in what sequnce. We reimported an item via AliScraper and got it properly listed and priced. So, we're ready to go!
Thanks for the feedback! Our suppliers usually update their listings with the most updated and trending products in the market but you can also send us any product or supplier suggestions and we'll gladly look into onboarding them for you! Looking forward to growing together! -John
I really love the products Spocket provides with its many suppliers. I also am happy with the integration to my Shopify Store. It was a little confusing setting up the order processing procedure, but Spocket CSR were amazing. I'm so thankful they are patient!
You are welcome! We do take pride in our Customer Service and we make sure to do our very best for you all the time. We are happy that you are loving the experience. Thanks for choosing Spocket!
Just started using this app and its already better than the other ones I have tried using. I would definitely recommend.
We're extremely flattered. Thanks for this great review and recommendation!
Lots of great products available but I would give it 5 stars if they shipping auto calculated shipping.
Thanks for taking the time to leave feedback! Our product development team is continuously working on improvements, know that all your inputs are very important to us! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I use this app to stock my store. I like it because of the variety. i wish it would hold the filters i put in instead of resetting them each time i select something more.
Great suggestion! We'll raise that with our tech team to make the necessary improvements on our next updates. Thank you for letting us know about that! Feel free to reach out to us at support@spocket.co in case you need any help or if you have any questions.
Spocket is a perfect app for dropshipping, you can import products from EU/US Suppliers and AliExpress, also they have a great support team like Russel and Lorena
Thank you for your recommendation! Providing you with the best customer experience has always been our commitment. Please do not hesitate to reach out at support@spocket.co for any concerns. - AJ