Anmeldelser (5.408)
Afgræns
-
Efter bedømmelse
Very easy integration, works flawless and support is great. Manny from Spocket is always available and willing to help. Very proactive and follows up on the topics. Great experience.
Thank you for your review. Our entire Customer Support team at Spocket is very much happy to help and provide all the assistance you need and it looks like we've achieved it. Feel free to reach out to us for further assistance. Have a lovely day! -Erwin
Abby was very helpful with my inquiry. I would definitely come back for any helpful advice I may need in the future.
Perfect! We are glad that Abby was able to help you with your inquiry. We can definitely provide you with further assistance and advice if you need help in the future. Feel free to reach out to us. Have a lovely day! -Erwin
Peejay was awesome to work with and helped me figure out my billing issue super quick! I love using Spocket and recommend for dropshippers!
Easy and a seamless experience is what we were aiming for and we are glad you see it that way! You can always reach out if you should need anything else. Thank you for recommending Spocket! - AJ
One thing I love about Spocket - great customer service. Abigail was awesome to work with resolving my issue.
Thanks for your feedback! We’re truly grateful for your comments about Abigail and will make sure we share your compliments with her! We hope we’ll have the opportunity to assist you again. - Erwin
I needed guidance on an issue that was not clear to me, and Robbie helped me in a very professional way, responding quickly and with a lot of patience, thank you
Wonderful! Thanks for your feedback and we're glad your inquiry was resolved professionally. We’ll make sure we pass your kind words along to Manny, who we know will be delighted to read your comment. Have a great day! -Erwin
I got an order for the first time tonight for a couple spocket products and needed to speak with support for an issue. I spoke with Russell and he was AMAZING! Got me on the right track and was very informative!
Experiences like yours are far too common. I’m so glad we were able to help you feel satisfied with our service. I’m also happy that we were able to help you resolve your inquiries. I’ll be sure to relay your message to Russel. - Erwin
Great service.great product to import .Easy platform nothing complicated .import from all over the world
It's lovely to hear that you liked Spocket! We are committed to making our app the best for you! Feel free to reach out to us if you need assistance. Have a lovely day! - Erwin
I used the chat to discuss plans and cost. Abby was very patient and understanding with my confusion of the Empire price. Thank you Abby!
Thanks for leaving us such a wonderful review. This kind of feedback is valued by every team member here and it gives us the motivation to continue developing our service. If you have any questions or concerns feel free to contact us. - Erwin
This app is great for dropshipping. The customer support is excellent and the app is very easy to use. I like how they have default settings for pricing- set your markup multiplier and go. the only con is the suppliers sometimes come and go with products so you have to do research on them and make sure they will not run out of product.
Thanks for the valuable feedback! We're happy you are enjoying our service. We're sorry if you experienced some out of stock products but that is actually a good sign because that would indicate that you found a supplier/product that sells really fast. Don't worry because we will always be here to assist you in coordinating with our suppliers and in making sure that they stay on top of restocking their products. We thank you for being with us and trusting our service! -John
Everything about Spocket's service is super! Customer support is very good. Lorena helped me with two questions on two different occasions. Great job guys! Clever Sound Productions
Thank you! Your feedback is much appreciated and we're looking forward to continue working with you. Don't hesitate to reach back to us anytime! -John