Spocket USA & EU dropshipping , 5.190 anmeldelser
Afgræns
-
Efter bedømmelse
This app is great for finding shippers from within the US and EU, compared to Ali Express and other similar sites the inventory is small and I have been unable to find what I am looking for on a number of occasions. It would be great if they could grow their inventory, I'm sure they will. Otherwise I am very happy so far!
Thanks so much for considering Spocket! May we please know which particular items you viewed that had low inventory accounts? We'll look into it and inform the supplier accordingly. In any case, we're grateful for the wonderful feedback!
just started using Spoket. Very nice collection of products for us/can/eu suppliers...
Very expensive products, with shipping times that aren't what they show (sometimes more than 30 days). Suppliers are liars and they make you waste time, money and customers. But the worst thing is that you are not protected by this "company" even if you pay their most expensive plan, they always win and they never take responsability from the bad service of their suppliers... don't recommend it if u wanna be succesful... try others like eprolo, sourcinbox or cjdropshipping, I've never have problems with them, they have rasonable prices, and don't steal your money making you pay for a suscription to access products that are always out of stock
Thank you for sharing your feedback! We're sad to hear about your experience. We are very strict when it comes to what our suppliers declare which is why if a supplier fails to deliver within their specified timeline, your orders would automatically be valid for a refund. Also, we make sure to remind them to always restock their products or they might get deactivated from our platform. Rest assured that we do not tolerate them at all! We would be more than happy to rectify any concerns you may have and make sure they are resolved immediately. We'll have one of our account managers reach out to you directly to assist you. Thank you for your kind understanding and patience!
I used this app to help me with my Dropshipping store. The customer service representatives are great and very helpful. Whenever you have a problem with your order, just contact them and they will respond immediately. I would like to mention specifically Erwin who helped me on all of my issues. He is very responsive, detail-oriented and fun to chat with. Kudos to you Erwin!
We appreciate your feedback with customer support team. One of the biggest factors in good customer service is speed, especially when a person is requesting something that’s time sensitive. We value our retailers and suppliers time so that we are always aiming to resolve queries as quick as possible.
Love the products and how quick they reach out to you. I had an issue with my importing and my gross profit and they were quickly on it.
Perfect! We are pleased to hear that we were able to assist you with your inquiry and that it was resolved in a timely manner. Please let us know if you require further assistance in the future, and we will gladly assist you! - Irene
I used this app to find products for my hair store. It was so easy that I cannot imagine, how I made it before them.
Welcome to Spocket! Thanks for using our app to find products for your hair store. We're glad to help make things easier for you! -John
I had some questions about my Spocket account and Rohini attended to me. She was very professional, courteous and very knowledgeable. I am very satisfied with her customer services and would be more than happy to recommend Spocket to my friends.
We’re so grateful that you took the time to share your feedback with Rohini and for recommending Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I am learning this world slowly and Prinz was wonderful today at guiding me through some issues that I had with my order. He was thorough, patient and gave me step by step on how to do everything which took all of the stress off of me. Thank you so much Prinz!!! You're the best!
We appreciate the feedback! Learning is a part of the process and we're here to help you reach your goals. You're always welcome so don't hesitate to reach out to us anytime you need help! Thank you for choosing Spocket! -John
Low quality products, low quality images, and silent upgrades are waiting for you in the corner when the trial ends. If you are trying to build a serious store, this place is not for you.
We sincerely apologize if you felt that Spocket did not live up to your expectation. Regarding your concerns, for the upgrades, we want to assure you that we don’t change anything on our customer’s account unless they explicitly request this from us. We’d love to address the images and the products that you’re referring to so if you could let us know of these, we would greatly appreciate it as we always aim to improve our services for our customers. You can reach out to us at support@spocket.co and we’ll find a way to get this sorted out to better your experience.
Great products that are sourced in the USA with a great site that really does a 1-Click-Import of products making it easier for me to focus on marketing then inventory updating, and the staff was helpful. Made my first sale within a week!
Hi Simple Stack Supply,
We are thrilled that you have found your experience to be straightforward and easy. We strive to build a platform that is simple to use, yet has all the features you need to start and run a successful online store.
We are so excited you already had your first sale - keep up the good work!
If you have any questions as you continue to build your store, feel free to reach out to Spocket's Support Team anytime.
Have a wonderful day!
Team Spocket