Spocket USA & EU dropshipping , 5.227 anmeldelser
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Spocket has so many items to choose from! The format is easy to use and navigate for a new small business owner!
Thanks for your feedback! It gives us much pleasure to know that you love the app and our wide range of products. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. -Erwin
Only had a brief look while using the free trial. The catalog is not very extensive and some of the products look much worse than the Chinese counter parts. I was mainly looking for 'made in USA' products but there not that many. Even when you find something different that stands out and its in 'made in USA' category it clearly states that outside of USA will ship from China. If you want to open a fashion/clothing shop it could be useful as you can advertise very quick delivery compared to China and the clothing categories seemed to have more products.
Later edit: great customer support - received a call from Spocket to discuss my review. Because of that i added one star to my initial review. They will also send me an email after they are reviewing my store to see what suppliers they can recommend for me.
We highly appreciate the feedback that you provide us as this would certainly help us learn more on how we can better improve out services for you! Our customer service team will keep in touch with you to help you out towards your further success!
it takes a little getting used to but the team is quite responsive - once you get past the learning curve its quite intuitive - better synchronization between shopify and spocket specifically for reporting on all facets including price / cost would be great
Thanks for the feedback! It sometimes does take some getting used to especially when you've just started with your journey but don't worry! You can always count on us. Feel free to reach out to us at support@spocket.co anytime you need help. Thanks!
Has worked great for me as a starter drop shipping store in Canada. products have received as advertised and UI is user friendly
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. We'll keep on adding more products for you to choose from. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Very easy to use as a new shop owner. I love that my niche items are of a great quality.
Great customer service! Thank you very much!! I'm very satisfied with the service so far :) It's fast!
Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. Feel free to reach out to us again if you have questions and we'll be happy to answer that for you. Have a wonderful day! - Erwin
Import List etc. became internal server error! and it disappeared, but I was able to solve the problem with kind support from Mr. Leah of spocket.
Thank you for leaving a review for Leah. We're so glad your inquiry was answered in a timely manner. Our team is always working to provide assistance as quickly as possible. We hope to assist you again soon. -Mhike
I used spocket to sale pet clothing, it was very user friendly and easy to find great products that my customers would enjoy.
That's great! We're thrilled to know that the pet products you got from our suppliers were found to be satisfactory by your customers. We hope the rest of your time spent using the platform results into happy customers!
I personally think it would have been nice if the live chats were answered rapidly, instead of having several agents on one query. Other than that, I'm happy so far, agents are helpful and do their best to provide the required service.
Thanks for your feedback! Our customer supports are on a shifting schedule to cover 24 hours support and doing its best to cater to all inquiries, at the moment we are receiving a high volume of tickets. Furthermore, we'll have this forwarded to the team to make sure that we will be able to respond to every inquiry as quickly as possible. Thank you for sharing your experience with the team. In case you should need anything, our support team is open 24/7 to help you! - Erwin
Spocket apps is really good but I found out that the prices of the products are expensive. There are products that sometimes descriptions are not appropriate, no measurements etc.