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I love spocket! Been using it for months. I'm drop shipping in the U.S. and was using ali express and even though product cost are cheaper, the shipping times are very very long! I've had so many angry customer's email's to respond to because of the shipping times. With spocket you can find so many products that are made and shipped from the USA and gets shipped to your customer's door from 3 to 7 business days you cant beat that!!
Thanks for the love! We appreciate you being with us all this time. We'll do our best to make it even better for you and provide suppliers that ship even faster! Thank you!
Leah is polite and professional in answering my questions. She was quick to reply and HONEST about my concerns. I'm only starting to use the service and may want an annual plan while it's discounted. I found out there are no refunds after the free trial period. Something I need to consider.
Awesome! We are happy to hear that Leah was able to resolve all your concerns. We put customer experience and satisfaction is our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. - Erwin
Works perfectly with shopify. Adding products are extremely easy to do and managing products is a breeze.
Thank you very much! Because we value your experience, we always keep Spocket optimized and simple to use. We appreciate your support! - Irene
Very good!
Hi Mega Stores Digital! Thank you for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Rochelle did a great job answering my questions. I had what I thought was a dumb question. But she answered with no problem. She even researched to make sure the information she gave me was accurate.
Thank you for letting us know! It makes us happy to know you are getting the service you deserve which should always be excellent. Don't hesitate to reach back to us anytime because we're always here for you. Thank you! -John
great choice and excellent application great choice and excellent application great choice and excellent application
Thank you for taking a moment to share your experience at Spocket. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
JE trouve que c 'est génial et un grand geste pour tout ce que vous faites pour des milliers de personnes pour essayer de développer leur petit Business
I think there are not as many products for pets. I feel it is limited for my niche. Could use more customer support and also email updates on products related to my store's niche instead of other random products that are not relevant.
Thanks for the feedback! Definitely noted on adding more pet products. Regarding customer support, we aim to provide the best, although sometimes the number of requests per day can be quite a lot and so it takes a bit of time to attend to everybody. We hope you can understand. But we'll definitely be better at managing messages from merchants in the future!
I used this app to help me add inventory to my store. I really like how easy it was to do so. I did not have any problems.
Smooth sailing all the way! Great to know you are doing well so far! Thanks for using Spocket!
My niche is difficult to find products for in many dropshipping sites, but Spocket has done a great job really diversifying the kinds of products they offer and having something for every niche. The only reason I don't have five stars is that I want to be able to contact the vendors, even if it is not directly, but if there is an issue with a product there is no communication, only a refund. Overall very user-friendly site and great products!
Are we the chosen one in your perspective? We're definitely staying tuned. In any case, thanks so much for your feedback and for raising the issue with suppliers. We do have our reasons relating to confidentiality in terms of giving our merchants direct contact with our suppliers, but this is something that can be considered and explored. Perhaps it'll reap positive results, who knows?