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This guys wont give a crap about you only about your money. You do not have direct contact with the suppliers on the platform, so if anything goes wrong with an order you have to contact their customer service, which will then reach out to the suppliers and then reach back to you. Good luck with that! I pay them 100 dollars monthly and when an order from spocket failed to deliver to my customer twice ( customer is furious btw) I reached out for help to them and I'm still waiting for an update from spocket's customer service.. DO NOT USE THIS APP! They will not assist you they way they should if something goes wrong with your order. They only know how to collect money from customers and ZERO SUPPORT
Thank you for letting us know! Shipping can be definitely be a pain sometimes especially during these times! We appreciate your feedback as it does help us know the things we can improve on and how we can do things better. Direct contact with the suppliers is a feature we are working hard to implement in the future and hope to have it rolled out soon! Failed delivery attempts however are usually within the hands of the courier themselves but it is not a reason for us not to do whatever we can to help. We understand that an update was already shared by our Customer Service about your this certain order. We would love to make sure that everything goes well! We'll have one of our dedicated account managers reach out to you directly to assist you. Thank you for your understanding and patience!
I've just recently started to use Spocket and so far it's been a great experience! Very simple and easy to use with seamless product import into my shopify store. Great user friendly interface as well.
We're thrilled to know how you're having a great experience with us! We look forward to seeing you more. Welcome to Spocket!
Sehr gute app gerade für Einsteiger sehr effektiv und nutzvoll. Die App leistet alles was sie verspricht und bietet einem viele neue Möglichkeiten. Nur weiter zu epfehlen.
Very nice products. I love that app.
good >>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>...>>>>>>>>>>>>>>>>>>>>>>>>>>>>...............................
Great! Thank you for your rating! We appreciate it!
Very easy to use for a first time retail research test. Thank you! Very easy to use for a first time retail research test.
You're welcome! Thank you for using our platform. We make sure it is always easy to use especially for first time users. Reach out to us at support@spocket.co anytime in case you need any help or have any questions!
The problem is resolved. Thank you.
We look forward to your continued support.
I think that it is good because there are products of the same brand.
Our sincerest apologies for the unfortunate circumstances that you experienced! Rest assured that we will resolve your issues for you as soon as possible. Our Account Specialist will also get in touch with you to rectify any issues that you may have. Thank you for letting us know so that we can further improve your experience with us! We appreciate your feedback!
i just use the chat customer service, it was great, thank you Vash for helping me out. but the app doest work very well, for some reason don't know why i have to reenter my credit card info. to process my subscription, and it freezes all the time. customer service five stars, app 3 stars
We’re so grateful that you took the time to share your feedback with Vash. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again! - Erwin
Makes things very easy to integrate with shopify store - and easy to connect with sellers. But each store requires its own account.
Awesome! It is great to know that you are using Spocket and Shopify for your business. It is absolutely easy to set up and connect with other apps. Thanks for recommending Spocket. If you should need anything, please do not hesitate to reach out! - Erwin
Super customer support oriented person. Happy to help me solve my issue with Aliscraper. A+++++++++++++++++++++
Thank you for using Spocket to source your US products. Looking forward to working together towards a bright future! Reach out to us at support@spocket.co if you need any help and we'll gladly assist you! - AJ