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It was straightforward and easy to use. I like the functionalities. In Import List section, it will be helpful to also add the functionality to search by imported collections, suppliers and prices.
We do want the app to be easy-to-use so it's great that we were successful in doing just that. Thanks so much as well for the feedback! This is something we can raise to the team when improvements and updates are made to the app.
Well this is really helpful tool. Possible to find local products and short term shipping :)
Being under the trial period so far I really enjoy the interface this has to offer. The only thing I'd recommend changing is being more tailored to peoples searches as I got a lot of unrelated results to my inquiries. Otherwise I'd give it a full 5 stars. There are some things that need work overall I liked to product descriptions made, but also allowing easy modifying to make it more personal. Offering more available items for brand sponsorship would be beneficial.
Thank you for using Spocket and for sharing your feedback! We do appreciate you detailing your experience with us so far and we look forward to making your stay with us amazing! You'd be glad to know that our future updates would include improvements with our search optimizations. Please don't hesitate to reach out to us at support@spocket.co if you have any concerns or questions! -John
Easy to use and quality products, would definitely recommend and continue to use with my own business
You recommendation is highly appreciated! Thank you for choosing our service as we continue to improve and upgrade it. Reach out to support@spocket.co anytime you need help!
very usefull,I really like it .great products
I recently had the opportunity to try out an incredible app, and I must say it exceeded my expectations. From its sleek design to its user-friendly interface, every aspect of this app was a delight to explore.
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I have 2 major complaints. (1) Customer service can't do anything to actually help or give any real answers to any questions, other than some generic form response. I emailed about a very specific issue I was having that should have been simple to address but instead of an answer, I was told "we can give you free service for 3 months". That's nice, and I appreciate it, but I would like my issue resolved. (2) There is no way for the store owner to contact the suppliers, no way to know how reliable the suppliers are, no way to know the quality of their products, and no way to know if they plan on continually supplying products or if they're only in business to empty out inventory. I have spent MONTHS building my store, painstakingly editing poorly written descriptions, ordering samples of products with high inventory, updating photographs, filming videos, etc., only to have products and suppliers disappearing left and right. All of my hard work, time, and money is being wasted because it is impossible to communicate with suppliers. There needs to be a line of communication between the store owner and the supplier so a relationship can be formed. Store owners need to be able to write reviews on suppliers and their products to keep them honest. Currently there is only a star rating based on supplier shipping times and no way for store owners to provide their own rating on suppliers or products. I spent weeks, not to mention hundreds of dollars, building advertising campaigns around products I purchased, filmed videos for, and photographed that have vanished with no explanation or warning. This is not okay! My store isn't live yet, but what will happen when I am live and the products I am advertising to draw in customers don't exist on my store? I'm the one who ends up looking bad. Please, fix this major gap and hold suppliers accountable for their business practices and allow store owners to form relationships with them. Please explain to these suppliers that they cannot charge retail prices to wholesalers. And please give customer service real information so they can actually help people.
We understand the circumstances and we appreciate that you have been very understanding with us given the current situations that you are experiencing with some of the suppliers and orders that you have. Rest assured that we will continue to work with you to resolve these issues and sort everything out for you. Thank you for the patience that you have extended to us so far! We'll make sure to keep in touch with you to make sure to work on all these points you have raised with us. Please feel free to always message us at support@spocket.co and we'll make sure to assist you the best we can.
Fantastic App wouldn't use any other app. Very easy to use great products and some goo deal. I highly recommend this app to everyone starting drop shipping
Glad to know that! Thanks a lot for the recommendation. We're very happy to know you are enjoying Spocket. Looking forward to your success!
The best app ever. It is useful and help me so much to find products ❤❤
Products do not include shipping weights. Shipping costs are not pushed to customer..Bulk editing is not available. disappointed thus far. that I now have to edit 2100+ product individually and guess shipping weights so that my business doesn't lose money
We appreciate your feedback! Rest assured that we take your comments and suggestions seriously and that we will be doing our very best in order to address your concerns as soon as much as we can! We would love to extend our assistance to you as best as we can. Please each out to us at support@spocket.co so that we may be able to provide you with solutions regarding your concerns.