Spocket: US & EU Dropshipping

I was happy to locate products shipping from the USA - some of the brands take forever to ship or update tracking almost not worth it when you have customers asking where their stuff is........quantities aren't always updated either and have left me canceling orders due to lack of inventory. Although Spocket did reach out I have continued to have the same slow shipping problems and have contacted them on multiple occasions regarding tracking information. Customer service is everything as well as prompt shipping times - PLEASE hold your vendors accountable on the listed shipping speed -or remove it entirely! Currently 1 order open and going on day 3 with no tracking - these are not made to order products (this is probably the 4th time same problems) I will be removing these products. The overall app has decent products that I would continue selling if they can work out the kinks with some of their vendors

Update 1/11/19: Removed Spocket products from my store - canceled my paid service - my orders that were placed on 12/31 still had not shipped as of 1/10! After several attempts to get Spocket to contact the vendor finally it started tracking shipping.

Another order on placed 1/2/19 - Still No Update from the Vendor on what the delay is... Still no tracking info - I had to refund the order. I have had issues with 75% of my orders either shipping delays, out of stock products.

I would like to highlight the exceptional support provided by the agent Ria at Spocket. Her attentiveness, readiness, and effectiveness in addressing my queries were pivotal. Ria’s commitment to high-quality service reflects Spocket’s dedication to customer satisfaction. I highly recommend Spocket for its unparalleled support. Thank you, Ria, and the Spocket team!

Been using this app for about a year - it's great for getting up and going. Customer support is the best part. They are fast, responsive and very helpful. Thank you Melvin & team for your assistance.

Great Experience working with Spocket. Excellent platform paired with Very knowledgable technical experts will set you up for success. Highly Recommended. big Shout out Leah for providing excellent support.

I'm new to dropshipping and chose to go with Spocket very recently. I haven't used it too much yet, but Support has been amazing and Spencer truly helped me with getting my account setup. Products look to be a wide selection with very good quality and profit margins too. I'm excited to dive deep into Spocket and start using it more, but keep up the awesome work Support team & Spencer! Definitely impressed so far by the customer service, which is a great thing to see.

Spencer was an excellent agent and very helpful and patient. She took the time to answer my questions and I feel very comfortable working with Spocket.

GREAT!!!! They are great to deal with and very helpful.. LETS HOPE I CAN MAKE SOME SALES!!!!!!!!!!!!!!!!!!!

I was facing an issue with the admin panel on Spocket and I raised a ticket for. I was happily surprised to receive a call from the Customer Support Manager herself. I truly appreciate this and congratulate the team for their great professionalism.

I canceled long before the trial was over. However, spocket charged my paypal account after confirmation that the account was closed. They are giving me the runaround and making it very difficult on me to get the charge refunded. I have to go through a paypal dispute. Disappointing because I thought this was a trustworthy company.

Too many "premium" products. Products that actually sell, are placed in this category. If spocket wants to be a leader in dropshipping, don't force people to pay for your premium plans.