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Spocket has always been helpful and prompt with their replies. My latest experience was with Robbie who not only thoroughly answered my question, but followed up to make sure everything worked out. That's not always the case with some of these companies so I'm really grateful.
Wonderful! Thanks for your feedback and we're glad your inquiry was resolved efficiently and professionally. We’ll make sure we pass your kind words along to Robbie. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Its a shame that for the app, but i wont be paying for an app that doesn't have the basic search facility of 'EXACT keyword' When i search for a product i want an exact match, not a loose match based on keywords - anyone who has used google knows this. For me to not allow words in " or ' to exact match in a search is out of date in todays searches. Shame really that a basic facility like this isn't included. My example. Search for orthopaedic cushion and your hit with 1000s of cheap pillows for chairs and i have no way to cut this down to EXACTLY orthopaedic A few of my products would have issues i sell very specific items and sadly i am not going to spend £50 a month (possibly more) on an app where it wont let me specify exacts as it will take longer to find a simple product than just doing it myself ( I currently have 200 products listed on 2 stores and another store with close to 3x that number) Shame honestly if the devs could simple fix this i would be jumping immediately on this app
Thank you for letting us know! It really helps us know what we can improve more and enhance. Our search box does have the capability to detect an exact match to the keywords used but if an exact match is yet to exist within the platform, the search system would then automatically search for the nearest related products to suggest based on the keywords used. We do however understand that such detailed filter features would indeed be helpful and time saving so we'll make sure our developers look into your suggestion. Meanwhile, please feel free to chat with us anytime about the exact products you are looking for and we'd be more than happy to give a few suggestions. We also take product requests as well, in which our on boarding team will gladly look for the products you need to have in our app. Please know that we truly appreciate your feedback! Thank you!
Pour le moment je n’ai pas de client, je vais tester spoket Je trouve que l’abonnement est quand même assez cher
Hi S&M Boutique!
Merci d'avoir publié un avis ! Nous aimerions savoir comment pouvons-nous offrir une meilleure expérience la prochaine fois. Nous aimerions avoir l’opportunité de discuter et d’étudier plus en détail vos commentaires. N'hésitez pas à nous contacter 24h/24 et 7j/7 via notre canal de chat ou vous pouvez nous envoyer un e-mail à support@spocket.co - Abby
So far so good! I have found things that I will use on my sight. I will use this app has been better then other apps that I have tried. I found the products I need for my website.
It's great to know that the app is suitable for your needs and we would love to make sure you get all the assistance you need, just chat with us or send us an email at support@spocket.co.
They have an awesome selection of products and awesome customer service!! The mockups on the products are very high quality and look great in my store!!
Thanks for your feedback! It gives us much pleasure to know that you love the app and our products. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. -Mhike
Amateur software. Doesn't support UPC or EAN, so not for professionals. Also doesn't allow seling on marketplaces, so if you sell on Amazon or other marketplace, stay away from this
We respect your opinion and we appreciate your feedback as it helps us to improve our platform even more on our future updates. You can rest assured that we'll do our best to be able to provide all your needs as we tackle some existing limitations that currently exist. We would be more than happy to extend our assistance and help however we can. Please feel free to reach out to us at support@spocket.co and we'll gladly do our best for you!
excellent and easy to use! Varied products and good quality seem, although little high price for me ... I recommend it
Thanks for your review. We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time. Please reach out to us via chat or support@spocket.co with any further comments or suggestions you wish to share.
DONT USE THIS APP !!!! ACHTUNG ! REINE ABZCOKE Sobals du die Probeabo machst wird das Geld abgebucht auch wenn du kündigst bevor Probeabo beendet ist !!!!
ATTENTION ! As soon as you make the trial subscription, the money WILL be debited even if you cancel before the trial subscription ends!!!!
Vielen Dank, dass Sie uns auf diese Probleme aufmerksam gemacht haben. Wir bedauern, dass Ihr Erlebnis nicht Ihren Erwartungen entsprochen hat und haben Ihr Feedback an unser Team weitergeleitet. Wir laden Sie ein, sich mit uns per E-Mail an support@spocket.co oder im 24x7-Live-Chat zu kontaktieren, um Ihre Erfahrungen im Detail zu besprechen. - Erwin
Thank you for bringing these concerns to our attention. We regret that your experience did not meet your expectations and have shared your feedback with our team. We invite you to contact us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Erwin
So many quality products to choose from! It saves so much time and energy finding US based products!
Russel provided amazing customer service when I ran into an issue. Russel had very speedy replies highly recommend.
Thanks for your feedback! It gives us much pleasure to know that you love the app and that Russel was able to provide you with the assistance you need. Your kind words encourage us to continue doing our best. Thanks again, and have a wonderful day. - Irene