Spocket: USA & EU Dropshipping

the easiness to imports products, US EU and other countries suppliers not too long delivery that what they charge on if you want to dropship quality products choose high plan if not highest

It's a nice app. :) Convenient for all the new starters! Go and explore more different functions of the app.

If I could give zero stars, I would. I love the idea of this app but it has terrible flaws. The products are very limited. The prices are outrageous. And Shipping Times Are Falsely Advertised as 1-3 day shipping... Worst of all they actually want you to pay $ for this app... I'm based in the US maybe the app is better in the EU but from my personal experience it's not worth the download space...

very nice and cheap

Customer service Answered my questions, very helpful easy to comprehend what she said. Thank you so very much for your patience with me. I love the ease of spocket. I have gotten several dropshipping apps, and have cancelled multiple because of pricing, hard to understand and more, but this app is exceptional once you understand the process.

Update I wote this review just coming in. I did not know the full extent of Spocket. There is no way that I can sell these products at these prices. The prices for US is ridiculously expensive, there is no way anyone is going to buy these products at these prices, I would not. I do not see how any profit can be made The Aliexpress prices are great. but I was looking for fast inexpensive US shipping, it is not happening here. I have been researching if I pay taxes, Spocket, apps and such. where is my profit?

Not enough quality products and does NOT compare to Aliexpress. I also fail to see why anyone would pay to use a dropshipper when most of them give this service for free.

This is an easy to use website, making drop shipping as stress-free as possible. Spocket makes searching for specific products easy and the descriptions for each item are outstanding. So far, I have been extremely pleased with Spocket.

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Very helpful app that helped me to find US suppliers
Very helpful app that helped me to find US suppliers

Fellow Entrepreneurs Beware - I don’t like leaving bad reviews but I am leaving one with this app because of a bad experience I had with them that lasted over a couple of weeks. After checking out the app and the merchandise- I paid $49 for one month subscription. I liked the idea of selling products with shorter shipping times. But for some reason, the app would not push the products onto my Shopify shop. I contacted their support team and I was first told to change browsers, then try to see if I was having the same problem on my cell phone. After doing all of that, the app still would not push products to my store.

The customer service rep said he was checking with their tech support and he would get back with me. He never did. I followed up with him 2 days later. He then told me, the problem was with Shopify and that they could not help me any further. When I enquired about getting my money back- he said he said he would send my request to financial, but no one from the finance department ever contacted me.

I contacted Shopify about the problem and they told me they had no idea what Spocket was talking. So they also contacted Spocket to get the problem corrected.

A different customer service rep contacted me and said they were working to fix the problem and they would like to offer me 3 mos free in exchange to the subscription fee I already paid. That seemed fair, so I said okay. Then she asks to explain the problem I am having. So I explained in detail the problem I was having.

This same rep that offered me 3 mos free comes back with this email: “let's get this sorted and we'll come with some offer to cover for your subscription okay?” In another email she says she will contact me right away.

A couple of days go by and again no one contacts me. So once again, I requested a refund via the app. This time a different customer service contacts me and assures me that she is following up with the finance team about my refund. After all of that I finally got my refund. But it was only because I pursued them!!

Here’s the kicker, after doing some digging, I discovered that there apparently is a bug in the app and it doesn’t work on all stores. Other people have had this same problem with this app.
My problem is that, if you know that you have a bug in your system then OWN it. Don’t give people the run around and try to B.S. them. I felt this company was disrespectful in the way they handled my situation. It gave me the impression that all they cared about is collecting the subscription fee and not actually providing a product/service that works.

I just wanted to leave this review in hopes that no one else goes thru this. A