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Spocket has made opening my first dropshipping store stress-free! Their products and costs are good. As a newbie to dropshipping, Spocket is very user-friendly.
Hello Pawsitivley Yours! Lovely! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Thank you for the awesome feedback! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
Earl was friendly and helpful to me! Thanks again!
Hello Woodsy Storebia! Thank you for taking the time to share your feedback with Spocket. We are glad Earl was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
NEVER EVER USE. TOTAL SCAM. THEY'LL SAY YOUR PLAN IS CANCELLED, BUT WILL KEEP BILLING YOU EVERY MONTH. Sincerely, I never leave negative reviews. This is literally the first negative review I have left on any platform. Do. Not. Use. This. App.
Hello CauldronDiffuser! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
I've Only just started but after looking at all the other suppliers I felt Spocket had the easiest format to use. Plus the products that they offer are of a higher quality, but still with the facility to import nearly anything from Aliexpress.
Thanks for your feedback! It gives us much pleasure to know that you love Spocket and our products. Your kind words encourage us to continue doing our best. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
Very good customer support and products. Alleighna was the one who helped us when we had a problem, and she was very helpfull. Overall a great experience.
Hello Sexop! Thanks for sharing your positive review of Alleighna 's service. We’ll make sure we pass your kind words no her. Feel free to contact us 24/7 via our chat channel or email us at support@spocket.co - Abby
I'm giving it 2 stars because they have great customer support, and they try to help, but I guess they have limited access when it comes to technical support.
I have been about a month, made 9 sales, and only 2 sales I was able to completely fulfill, even though they reached the customers after 3 weeks. 6 orders I had to refund due to technical issues with Aliscraper ( AliExpress ). Now I have 1 new order that I can't fulfill it's giving an error message. I really put a lot of effort and money into building the shop, but it doesn't look like I'm lasting here. Probably will stay a little more time, then I decide. if things change I will change my review, either to lower or higher ratings.
Hello SCrownPro.com! Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby
Great products! Easy to use once you have an understanding. It took me a while but very convenient.
Thanks for the awesome feedback! It's part of our goal to continue to empower you toward success. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co Have a great day! 😊 - Abigail
Great customer service. Alleighna was very knowledgable and solved my issue quickly. I love the variety that they offer. It is consumer friendly.
Hello Bark Purr and Beyond! Thank you for choosing Spocket as your supplier. We are glad Alleighna was able to help you with your concern professionally. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby
They are really great, very responsive and knowledgeable. I am very new at this and have a lot of questions, needed some direction and the process was so much easier than it would have been. This saved me a ton of time and energy having them available! Shout out to Leah, Ria and Kim! You are in great hands working with Spocket!
Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail
I like it. I love that they make things so easy. The Customer Service is excellent.
Hello a sea of things! We are always here and happy to help! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby