Gesamtbewertung
4,7
Anzahl pro Bewertungsstufe
  • 82 % der Bewertungen sind 5 Sterne
  • 11 % der Bewertungen sind 4 Sterne
  • 2 % der Bewertungen sind 3 Sterne
  • 1 % der Bewertungen sind 2 Sterne
  • 5 % der Bewertungen sind 1 Sterne
6. August 2023

I've been working with Spocket for three weeks now. I can say that the application is very convenient and understandable for beginners. Anyway, regarding the functionality, there was one technical issue(bug/glitch), when I placed the order for the supplier, the order was displayed twice in the order panel, and as it turned out, the payment was also made twice. I contacted support and described the problem. Eleanor from the support team understood the breakdown very quickly and immediately contacted the supplier. The next day Eleanor informed me that the supplier canceled this order and made a refund. I am very grateful to Eleanor for the instant feedback and help in solving the problem. In any case, I was forced to create a new order manually through the Shopify admin panel on behalf of the client. So far so good except this tech issue, let's see how suppliers fulfill their commitment in terms of processing and delivery time of orders, because it's one of the reasons why I've started to use this app.

FAVOREEN
Israel
5 monate mit der App
Spocket hat geantwortet 8. August 2023

Thanks for leaving us a wonderful review. We are thrilled that you loved your experience; Eleanor will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority. Meanwhile, we have forwarded your feedback to our developer team regarding the issue, we will make sure to prevent this from happening again. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

30. Januar 2024

Good way to start for beginners

Beetlehomegoods
Australien
3 minuten mit der App
Spocket hat geantwortet 5. Februar 2024

Hi Beetlehomegoods!
Wonderful! Thanks for choosing Spocket app for your dropshipping business. That's right, we made it easy for everyone and indeed simple and fast. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

25. Oktober 2023

lost one star for subscription cost

Hardware Horizons
Jordanien
3 monate mit der App
Spocket hat geantwortet 28. Oktober 2023

Hi Hardware Horizons! Thanks for leaving us a review. We are glad you like the service. Meanwhile, we do acknowledge your feedback. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co we'd love to discuss with you the promotional plans that we offer that might suit your needs better! - Abby

25. September 2023

Spocket is indeed a great dropshipper, wholesale store with many attractive products. Definitely fantastic customer service representatives, few to mention, Marriya, Ria, Irene and others. Excellent team. Winning products offers a closer insight on what are the ideal products that sells. Excellent overall.

Zen Outlet
Vereinigte Staaten
Etwa 2 monate mit der App
Spocket hat geantwortet 27. September 2023

Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our Customer Support team will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

22. Mai 2023

one things is certain... you will never want to stop learning using the platform. Hang in there. watch your store grow... will take time

Morganite-Jewelry
Vereinigte Staaten
5 monate mit der App
Spocket hat geantwortet 24. Mai 2023

We are always here and happy to help! We're glad you're loving Spocket! Let's keep growing together. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

15. Juli 2023

A little janky, and not many aesthetic products available just on Sprocket, seems like AliExpress is where you have to go to get them. It's my first day using it, and I've gotten a lot of help from their nice and responsive support team, even at 10pm on a Saturday! I will keep using this and hope to find success with it :)

Minimalist Mavens
Vereinigte Staaten
3 monate mit der App
Spocket hat geantwortet 18. Juli 2023

Thanks for leaving us such a wonderful review. We are glad you like the app. Meanwhile, we have forwarded your feedback to our developer team regarding adding more products for all our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

31. Mai 2023

Easy to navigate. Able to find a lot of products although the filters aren't very specific so have to weed through extra products lists. Wish would list more products on a page. When ordering samples, would be nice to be able to put multiple products in one order from the same supplier. Overall a good experience and find it easier to use than other apps and able to find great products!

My Store
Vereinigte Staaten
29 tage mit der App
Spocket hat geantwortet 1. Juni 2023

Thank you for your kind words! We are glad that you find Spocket easy to use and efficient. Rest assured that our developer team is doing the updates and maintenance to improve our platform. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

8. August 2023

Just started using this for my online store, but super simple so far! Good products. Not sure on quality as I have ordered none yet, but looks god!

Beautify
Kanada
3 monate mit der App
Spocket hat geantwortet 11. August 2023

Lovely! Spocket is most recommended for beginners in dropshipping business hence we made this easy for everyone. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

29. Juli 2023

so far so good just installed app... day 1
cant say much else yet, will update as soon as I have more info

Pretty Practical
Vereinigte Staaten
3 monate mit der App
Spocket hat geantwortet 2. August 2023

Hi there! Thanks for sharing your experience! Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

12. August 2023

100% suggested. The best solution that i find for my dropship shop! With a lot of suppliers, Cheap products and a quick delivery time

TheKoodas
Zypern
5 monate mit der App
Spocket hat geantwortet 14. August 2023

Thanks for taking the time to leave feedback! We are so pleased to hear how we've made your job easier. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail