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Useless app!Products sucks!Same products you can find in some pakistani corner shop in Brooklin or Harlem.Even you delete the app,they will still charged you for a paid plan every month to end of your life!
We are sorry to hear if you did not like the products we carry on the platform. Please know that we are continuously bringing in more suppliers every week so that our users will find a supplier that they can work with long term and will cater to their needs so they can launch a successful drop-shipping business.
We do hope to see you again and be a part of the Spocket community as we continue to grow and help you thrive in this industry.
Would be great if the etsy shop owners actually knew and agreed to this app. Since you have to contact each and every shop owner to get permission to sell their products what I have been finding is they can't do this. They all seem to not even be sure why I would ask and that they can't accommodate. So it seems the app randomly pulls people's products out for important without their knowledge then you have to hope to get lucky with a vendor who' interested in this. So far I have 7 no's. This very much like cold calling for a supplier
I’m sorry to hear about the difficulties you’ve faced with contacting shop owners and the permission process. We’re working on improving our app’s integration and communication with vendors to make this process smoother. - Eleanor
This app is absolutely terrible to use, you cannot filter anything and there is just junk everywhere at inflated prices. SCAM! SCAM! The items are not unique, the brands are selling themselves through their own websites, amazon and even etsy stores and are all easily found Google. This is insane all those reviews and case studys; and not even 1 single product can be sold uniquely as you verily claim on those case study's. Also there is a massive problem with your filters; you do not give enough options to select a small group of products or just products that only have 4-7 days shipping. In my opinion to make such false claims and then charge such amounts can only mean one thing; its just a SCAM!
We respect your opinion and we understand that you had certain expectations with our app. We're sorry to hear we were not able to meet those expectations at this time but you can be sure that we are continuing to do our best to further improve our app consistently. We thank you for your feedback and we hope you can still give us another chance in the future. Please feel free to reach out to support@spocket.co and we'll gladly answer any questions you may have and help you the best we can.
The idea is great just implemented poorly, no one wants to pay $25.00 shipping on a $15.00 item. The prices are high and the shipping even higher, until these two things improve I would not suggest it for any new store or any store that wants to deliver good prices like dropshipping is supposed to do.
Thank you for your feedback. I’m sorry to hear about the issues with pricing and shipping costs. We’re actively working on improving our pricing structure and shipping options to better meet your needs. - Eleanor
This app is still under development and needs work. It is unable to delete products from the store. It does have better product descriptions up front. I would feel more comfortable if the plan options included the $0.00/month for 25 items but this may only be a promotional gimmick. Another option that is needed is the ability to delete a vendor's account. At this point it seems that there is no clear way to be sure your account has been terminated.
Thank you for your feedback. I’m sorry to hear about the difficulties with deleting products and vendor accounts. We’re actively working on improvements and will take your suggestions into account. - Eleanor
J'ai fait un essai d'une heure, j'ai retiré l'application et j'ai la surprise de voir que je suis facturée 39.99 $ merci de me rembourser car il est mentionné essai gratuit de 14 jours !
Nous sommes vraiment désolés d'apprendre votre expérience mais merci de l'avoir partagée ! Cela nous aide à savoir ce que nous pouvons améliorer et vous pouvez être assuré que les mesures appropriées seront prises pour résoudre ces problèmes. Nous sommes une entreprise axée sur la résolution et nous serions ravis de régler ce problème pour vous. L'un de nos responsables de compte vous contactera directement pour résoudre tout problème que vous pourriez rencontrer. Sinon, veuillez discuter avec nous ou envoyez-nous un e-mail à support@spocket.co afin que nous puissions examiner cette question immédiatement. - Abby
This app has now charged me twice even though it has been deleted for a month. Be careful because if you test it and don't like it you will have to beg for refunds when they keep charging you.
We sincerely apologize if you’ve had a less than perfect experience with us but rest assured that we will not charge any of our customers for something that they did not sign up for or purchased on their own.
We always want to make sure that our customers experience only the best with Spocket and that means providing you with top notch service. We’d love to hear more of your experience so you may reach out to us at support@spocket.co so we can talk about how we can better this experience of yours with us as we truly want you to feel that our customers are the most important thing to us.
Don't Install this app !!!!!! Old products and don't refund if you buy premium plan. Can't Change/Cancel Subscription
Thanks for taking the time to leave us a review and we're sorry if you felt that you were not able to change or cancel your subscription. We have checked and everything seems to be working normally on our end. Nevertheless, someone from the Support team will be reaching out to you so we can get this sorted for you as soon as possible!
scam , be aware , i tried the app and deleted it before my free test achieve because i find it usless , everithing is okey on shopify but since this they try yo charge my directly to my credit card every 2 days hopfully i used i bloked my virtual card before they keept steeling from me bunch of thieves !!!!!! DON'T GIVE THEM UR CREDIT CARD INFO !! THEY WILL STOLE FROM U
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abigail
They take money after you’ve cancelled a subscription beware!!!
Thank you for your feedback! We are very sorry to hear about your experience. Our sincerest apologies if we were not able to meet your expectations at this time. However, allow us to help you with your concern. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience! - Abby