Spocket: Dropshipping , 5.324 reseñas

Calificación general
4,7
Recuentos por nivel de calificación
  • El 82% de las calificaciones son de 5 estrellas
  • El 10% de las calificaciones son de 4 estrellas
  • El 2% de las calificaciones son de 3 estrellas
  • El 1% de las calificaciones son de 2 estrellas
  • El 5% de las calificaciones son de 1 estrellas
2 de noviembre de 2023

fabulosa facil de usar se lo recomiendo a todos

Todo Para Ti...Lo Mejor
Colombia
7 meses usando la aplicación
Spocket respondió 4 de noviembre de 2023

¡Hola! Gracias por tomarse un momento para compartir su experiencia en Spocket. No dude en comunicarse con nosotros las 24 horas del día, los 7 días de la semana a través de nuestro canal de chat o puede enviarnos un correo electrónico a support@spocket.co - Abby

20 de septiembre de 2023

Great

Drop Zone
Estados Unidos
Alrededor de 2 meses usando la aplicación
Spocket respondió 22 de septiembre de 2023

Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

4 de julio de 2023

The app's proposal is very good because I stopped importing from China to use the app, which has a very fast delivery, I highly recommend it...

Every kind
Brasil
24 minutos usando la aplicación
Spocket respondió 5 de julio de 2023

Thank you so much! It fills us with pride to know that Spocket is valued by our dropshippers. We strive to be the best we can be every day. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

12 de septiembre de 2023

Great.

Daury’s store
Estados Unidos
Alrededor de 2 meses usando la aplicación
Spocket respondió 16 de septiembre de 2023

Thank you for the wonderful review and for taking the time to share your feedback with Spocket. We value your input and encourage you to let us know more details about your experience with us. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abigail

14 de octubre de 2023

Love

Bil Trend
Suecia
Alrededor de 2 meses usando la aplicación
Spocket respondió 16 de octubre de 2023

Hi Bil Trend! Thank you for taking the time to share your feedback with Spocket. We’re proud to deliver great value to our dropshippers. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

22 de agosto de 2023

It says there is a free plan available, but whenever I tried to add an item to my import list, it kept trying to make select a plan to upgrade to. A free plan doesn't count as a free plan if all I can do is look at the products and cannot actually order them without upgrading. False advertising.

Red Pawn Shop
Estados Unidos
13 minutos usando la aplicación
Spocket respondió 26 de agosto de 2023

We're very sorry to hear about your experience but thank you for sharing it! This helps us know what we can improve on and you can rest assured that the appropriate actions will be taken to resolve these concerns. We are a resolution-driven company and we would love to sort this out for you. Please don't hesitate to reach out to us at support@spocket.co anytime so we can share with different promotional plans that we do offer. Thank you for giving us a chance and we wish you all the best! - Abigail

8 de octubre de 2023

Support team very helpful and kind.

My Store
Mauricio
Alrededor de 22 horas usando la aplicación
Spocket respondió 10 de octubre de 2023

Hi there! Thank you for your review. We will share this with the Customer Support team to let them know how we are doing. We are very grateful. Feel free to reach out to us 24/7 through our chat channel or you can send us an email at support@spocket.co - Abby

2 de junio de 2023

FUNCIONA MAIS OU MENOS, O INICIO É MAIS COMPLICADO MAS DEPOIS AOS POUCOS VAMOS DESENVOLVENDO AS FUNÇOES EM CONSOAMTE AS AS NOSSAS NECESSIDADES, APP COM TUDO PARA VENDA

pac home
Portugal
4 meses usando la aplicación
Spocket respondió 4 de junio de 2023

Obrigado pela sua admiração Estamos muito gratos por você ter dedicado seu tempo para compartilhar seus comentários conosco. É um prazer fornecer a você o melhor aplicativo que você pode usar para dropshipping e tenha certeza de que continuaremos nos esforçando. Sinta-se à vontade para entrar em contato conosco 24 horas por dia, 7 dias por semana, através do nosso canal de bate-papo ou envie um e-mail para support@spocket.co - Abigail

4 de febrero de 2024

Kündigungsprozess war schwer, Produkte solala, wenige für EU und DE meiner Meinung nach

selektronIQ
Alemania
26 minutos usando la aplicación
Spocket respondió 6 de febrero de 2024

Thanks for sharing your feedback! We would like to hear more about your experience and how we could improve our service even more. Please reach out to us via email at support@spocket.co or 24x7 live chat to discuss your experience in more detail. - Abby

24 de junio de 2023

If I could leave zero stars, I would. Spocket is an emblem of the worst practices a business can adopt, hiding behind flashy marketing and dubious 5 star reviews, while they stealthily rob unsuspecting customers.

Promising a vast array of "quality" products, they deliver nothing but disappointment. The product selection is severely lacking in both quantity and quality, making their service utterly futile.

Their reckless disregard for customer data is horrifying. After deleting their app within the 7-day trial period, I was shocked to discover Spocket had retained my payment information unlawfully and charged me an outrageous $140 CAD. A clear violation of trust and basic customer rights, as well as Shopify's policies.

Their customer service is an affront to the term itself. Instead of aiding their patrons, they take pleasure in shrugging off valid refund requests, showing a shocking lack of empathy and blatant disregard for their customers.

Not only did this experience steal my hard-earned money, but it also robbed me of valuable time. Two full days spent wrangling with Shopify, the BBB, Spocket, and PayPal in a desperate bid to recover my funds.

This company made me feel inconsequential and exploited, a mere number in their list of victims. I was treated not as a customer, but as an easy mark.

Do your due diligence before considering Spocket. Take a moment to check their BBB profile (https://www.bbb.org/ca/bc/vancouver/profile/drop-shipper-mailing-services/spocket-inc-0037-2401868) to see the real, unfiltered experiences of users like myself.

I am actively campaigning to have this company removed from Shopify's store. Until that time, I implore my fellow entrepreneurs: avoid Spocket at all costs.

House of Glass
Canadá
9 minutos usando la aplicación
Spocket respondió 25 de junio de 2023

We're very sorry to hear about your experience but thank you for sharing it! Our sincerest apologies if we were not able to meet your expectations at this time. One of our account managers will reach out to you directly to help with any issues that you may have otherwise, please chat with us or send us an email at support@spocket.co so we can look into this matter right away. Thank you for your understanding and patience!- Abigail